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    • ✅ Previous experience supervising a plumbing or maintenance team.
    • ✅ Strong technical knowledge of domestic plumbing systems and repairs.
    • View all Wates jobs - Kings Heath jobs
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    • Experienced in plumbing and heating.
    • We are ideally looking for someone with a good level of experience in plumbing and heating.
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    • Strong tiling and plumbing skills, with a keen eye for detail.
    • Competitive Salary | Full-Time | Company Van | Swadlincote.
    • Job type:* Full-time, permanent.
    • Gas Safe qualification – preferred but not essential.
    • * First and second fix plumbing.
    • * Keeping properties clean, safe and secure throughout the works.
    • Job Type: Full-time / Self-employed.
    • Study plumbing and pipe fittings.
    • Learn to install and maintain heating systems including plumbing and pipework.
    • Learn how to make heat-loss calculations.
    • Assist with the assembly of plumbing components and related mechanical systems.
    • Proficiency in plumbing installation, repair, and maintenance techniques.
    • General plumbing repairs across showers, WCs, bathrooms, and tanks.
    • Engineers are expected to travel up to approximately 30 miles or one hour to a job,…
    • Confident carrying out general plumbing work.
    • Completing general domestic plumbing repairs, maintenance and installations to a high standard.
    • Services include full central heating boiler installation, bathroom renovations, breakdown boiler repair and servicing of gas appliances and general plumbing.
    • To carry out general plumbing repairs and fitting taps, toilets. showers, sinks, and radiators.
    • To install boilers, radiators and heating controls.
    • Strong working knowledge of electrical wiring codes, plumbing dynamics, and health & safety standards.
    • Diagnostics & Inspections: Conduct routine and fault-…
    • Study plumbing and pipe fittings.
    • Learn to install and maintain heating systems including plumbing and pipework.
    • Learn how to make heat-loss calculations.
    • Study plumbing and pipe fittings.
    • Learn to install and maintain heating systems including plumbing and pipework.
    • Learn how to make heat-loss calculations.

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Plumbing Supervisor
Wates
·
3.5
Kings Heath
Permanent

Job details

Pay information not provided
Company pension, Car scheme
Permanent
Kings Heath

Full job description

Plumbing Supervisor

Wates Property Services (WPS)

Location: Kings Norton Office, Birmingham
Contract: Full Time, Permanent
Salary: Competitive + Company Benefits

About the Role

At Wates Property Services (WPS), we're looking for an experienced Plumbing Supervisor to join our team based in Kings Norton, Birmingham. This is an excellent opportunity for a motivated individual with a strong plumbing background and proven leadership experience to oversee the delivery of high-quality maintenance and repair services.

You'll be responsible for managing a team of operatives, ensuring works are completed safely, efficiently, and to the highest standard, while delivering an exceptional service to our customers.

Key Responsibilities

Lead, motivate, and supervise a team of plumbers and multi-skilled operatives.

Manage daily workloads, ensuring appointments and service level agreements are met.

Conduct quality inspections and monitor standards of workmanship.

Ensure compliance with Health & Safety regulations and company policies.

Provide technical advice and support to operatives on site.

Monitor productivity, performance, and attendance across the team.

Liaise with residents, clients, subcontractors, and internal stakeholders.

Investigate customer complaints and implement effective resolutions.

Support recruitment, training, and development of team members.

Ensure accurate completion of records, certifications, and reports.

What We're Looking For

✅ NVQ Level 2 or 3 in Plumbing (or equivalent)

✅ Previous experience supervising a plumbing or maintenance team

✅ Strong technical knowledge of domestic plumbing systems and repairs

✅ Experience within social housing, property maintenance, or construction environments

✅ Excellent communication and customer service skills

✅ Strong organisational and problem-solving abilities

✅ Full UK Driving Licence

Desirable Qualifications

  • SSSTS or SMSTS
  • IOSH Managing Safely
  • Experience managing operatives within a social housing maintenance contract
  • Knowledge of responsive repairs, voids, and planned maintenance programmes

Why Join WPS?

Be part of one of the UK's leading property services teams

Opportunities for career progression and development

Company vehicle or vehicle allowance (where applicable)

Competitive salary and benefits package

Ongoing training and professional development

Supportive and collaborative working environment

Join Our Team

If you're an experienced plumbing professional ready for your next challenge in leadership, we'd love to hear from you. Join WPS and play a key role in delivering high-quality services to our customers and communities across Birmingham and the surrounding areas. ‍ ️

Our commitments:

WPS is proud to be an employer where anyone can thrive, and we welcome applications from candidates of all backgrounds. We encourage you to apply even if you don't meet every requirement, as we value transferable skills and assess all applications fairly.

We don't discriminate based on a criminal record; all applications are reviewed on an individual basis against the requirements of the role. Some roles may require additional checks, due to the nature of the work. As a Disability Confident Leader, we offer an interview to applicants with a disability who meet the minimum criteria for the role and opt in to the Disability Confident scheme. Reasonable adjustments are available, please contact us at wpsrecruitment@wates.co.uk


Benefits

Bonus
Pension scheme
Life assurance
Flexible benefits
Generous holiday
Enhanced family leave & policies
Car salary sacrifice scheme
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