Plumbing jobs in Newport

Gas and Plumbing Internal Quality Assurer
Salary: £45,000 to £50,000 per annum
Contract: Full time, permanent

Access Training is looking for an experienced Gas and Plumbing Internal Quality Assurer to support the quality, consistency and compliance of assessments across our gas, plumbing and heating training provision.

The successful candidate will be responsible for monitoring, reviewing and evaluating assessment practice to ensure that awarding body standards are met and maintained. This includes sampling assessment decisions, reviewing assessor performance, supporting assessor development and ensuring assessment records are accurate, complete and audit ready.

This is a key quality assurance role within the business. It would suit someone with strong occupational competence in gas, alongside relevant plumbing and heating knowledge, a structured approach to compliance, and the confidence to support, guide and challenge assessors where required.

Key responsibilities

• Plan, complete and record internal quality assurance activity in line with awarding body requirements and internal quality assurance procedures.
• Monitor, review and evaluate assessment processes and practices across gas, plumbing and heating provision to ensure quality standards are maintained.
• Sample assessment decisions to ensure they are valid, reliable, fair, consistent and supported by appropriate evidence.
• Check that assessment decisions are made against the correct criteria and in line with qualification requirements.
• Track learner progress and ensure assessments are planned, prepared and completed in line with agreed quality assurance timelines.
• Provide clear written and verbal feedback to assessors following sampling and quality assurance activity.
• Identify assessor development needs and support assessors in maintaining and improving assessment practice.
• Devise, record and monitor action plans where improvement is required.
• Maintain accurate IQA records, sampling plans, standardisation records, feedback records and quality assurance trackers.
• Support preparation for external quality assurance visits, awarding body audits and compliance reviews.
• Contribute to standardisation meetings and promote consistent assessment practice across assessors, qualifications and centres.
• Review learner portfolios, assessment documentation, practical evidence and assessor feedback to ensure internal and external standards are met.
• Escalate quality concerns where assessment practice, learner progress or compliance requirements fall below expected standards.
• Keep up to date with awarding body guidance, qualification requirements and relevant occupational standards across gas, plumbing and heating.
• Work collaboratively with tutors, assessors, programme managers and senior leaders to improve assessment quality and learner outcomes.
• Act as a subject matter expert for gas assessment standards, while also supporting quality and consistency across relevant plumbing and heating provision.

Essential requirements

• Relevant domestic gas qualification and strong current occupational competence within the gas sector.
• Relevant plumbing and heating qualification or strong occupational knowledge across plumbing and heating provision.
• Internal Quality Assurance qualification, such as V1, Level 4 Award in Internal Quality Assurance of Assessment Processes and Practice, TAQA, D34 or equivalent.
• Assessor qualification, such as A1, D32/D33, TAQA, CAVA or equivalent.
• Experience working as an IQA, Internal Verifier or in a quality assurance role within gas and/or plumbing vocational training.
• Strong understanding of assessment practice, IQA sampling, standardisation and awarding body compliance.
• Experience supporting assessors to improve assessment quality and maintain consistent standards.
• Good working knowledge of learner portfolios, practical assessment evidence, assessor feedback and qualification criteria.
• Strong technical knowledge of the building services sector, particularly domestic gas, with supporting knowledge of plumbing and heating.
• Excellent written and verbal communication skills.
• Strong IT and administration skills, with the ability to maintain accurate tracking records and quality assurance documentation.
• Ability to work independently and as part of a wider training and quality team.
• Strong attention to detail and confidence in challenging poor or inconsistent assessment practice.
• Full UK driving licence and willingness to travel to training centres where required.

Desirable requirements

• Gas Safe registration or recent Gas Safe registration.
• Additional ACS modules, such as Central Heating Boilers, Cookers and Hobs, Fires or Flue Gas Analysis.
• Water Regulations qualification.
• Unvented Hot Water qualification.
• Experience supporting external quality assurance visits or awarding body audits.
• Experience conducting teaching, learning or assessment observations.
• Experience working with adult learners, apprenticeships or vocational qualifications.
• Experience working across multiple training centres or remote delivery teams.
• Teaching or training qualification.
• Health and Safety qualification, such as IOSH Managing Safely.
• Experience using e portfolio, CRM or learner management systems.

About you

You will be organised, quality focused and confident working with assessors to improve standards. You will understand the importance of robust assessment decisions, accurate records and consistent compliance with awarding body requirements.

You will be able to provide constructive feedback, agree clear actions and follow through on improvement points. You will also be comfortable challenging assessment practice where standards are not being met.

You will bring strong technical knowledge of gas, alongside relevant plumbing and heating knowledge, and the ability to support assessors in a practical and constructive way. You will be comfortable balancing support with accountability, helping the business maintain high standards while improving learner outcomes.

Pay: £45,000.00-£50,000.00 per year

Work Location: Remote