Poole Road Medical Centre jobs

Shore Medical is a GP Super Partnership with 6 practices across Poole and Bournemouth. We aspire to offer exceptional care to our 58,000 patients and are innovative in our approach to developing new teams and pathways to ever improve how general practice is delivered. We have a friendly and supportive team of more than 200 staff, with over 40 GP’s, Pharmacists, Paramedics, Nurses, Mental Health specialists and our range of administrative staff. We have a great social side to our team with Summer and Christmas parties, running and paddle boarding groups as well as many other events throughout the year.

The Practices in the Partnership are:

• Lilliput Surgery
• Poole Road Medical Centre
• Wessex Road Surgery
• Heatherview Medical Centre
• Fernside Surgery
• Parkstone Tower Practice

The Opportunity

Shore Medical Group are seeking a Clinical Contracts Coordinator on a Fixed-Term, Part-Time basis until 31 March 2027, to support the coordination and delivery of patient care across Shore Medical PCN.

The Clinical Contracts Coordinator will be responsible for arranging and coordinating patient care, primarily for those with long-term health conditions. Working across multiple practices, the role will involve liaising with patients and the wider healthcare team to support the delivery of effective, timely and coordinated care.

Working pattern: Tuesday, Wednesday, Thursday, Friday 08:00 - 13.00 (20 hours per week)

Hourly rate: £12.71 per hour

Key Responsibilities

• Run and monitor clinical system reports to identify patients due, overdue, or approaching their review, vaccination, or screening dates.
• Ensure eligible patients are invited at the appropriate intervals for LTC reviews, childhood vaccinations, and cervical smears in line with national guidance, QOF requirements, and practice protocols.
• Proactively contact patients, parents, or carers to arrange appointments, maximise uptake, and follow up missed appointments or outstanding recalls.
• Maintain accurate tracking systems and patient records, monitoring invitations, bookings, non-attendance, completed reviews, vaccinations, and smear appointments.
• Work closely with GPs, nurses, HCAs, practice management, and administrative teams to identify missed clinical opportunities, support data quality, and improve recall systems.

About You

• Experience in an administrative role, ideally within a healthcare or GP practice setting
• Excellent organisational skills, with the ability to manage multiple tasks and prioritise workloads effectively
• Good IT skills, with the ability to use computer systems, maintain accurate records and work with reports.

We Offer

• Friendly and supportive working environment
• Parking on-site at most of our practices
• Continuous Professional Development
• NHS Pension Scheme with Life Insurance
• Competitive holiday entitlement scheme
• Cycle to work scheme
• Access to NHS discounts

Equal Opportunity

Shore Medical Group is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, marriage or civil partnership status, gender, gender expression or gender identity, disability, race or ethnicity, religion or belief, sexual orientation or veteran status.

Asylum and Immigration Act 1996

All applicants will be asked to provide the required documented evidence of eligibility to live and work in the UK. In completing this application, you are giving Shore Medical Group permission to contact the Home Office/UKBA to establish your immigration status and eligibility to work at Shore Medical Group.

Work Location: In Person

Pay: £12.71 per hour

Expected hours: 20.0 per week

Experience:

• GP surgery: 1 year (preferred)
• SystmOne: 1 year (preferred)
• Administration: 1 year (required)

Work Location: In person