Pop UPS Restaurant Manager jobs in London

Are you a natural leader with a love for delivering outstanding guest experiences?

Do you thrive in busy, high-energy settings where no two days are the same? If so,

we want you in the heart of our action at Crust Bros in Covent Garden.

About Us

Crust Bros started back in 2014 with one guy, a dream, and a serious love for pizza.

Our founder, Joe, swapped the 9-5 office life for the buzz of the restaurant world,

jumped on a plane to Italy armed with nothing but a notepad, an empty stomach and

a mission to find the perfect dough. Six weeks (and a lot of pizza) later, he was back

in London slinging slices on the streets of Shoreditch — and Crust Bros was born.

Fast-forward through pop-ups, street markets we’re now proudly serving up

authentic, fast, great-value Neapolitan pizzas in Waterloo, The Prince in West

Brompton and in our new restaurant in Covent Garden — with plenty more to come.

At Crust Bros we’re all about seriously good Neapolitan pizza, a buzzing atmosphere

and a team that lives and breathes our values. We’re not just service-focused, we’re

experience-obsessed — building a place that’s fun, memorable and full of soul.

Our Values

CARE – Putting People First. Craftsmanship + sustainability = purpose. Every

pizza, every ingredient, every moment, we aim to do it right — for our guests

and our world.

SOUL-LIFTERS – Motivating & Inspiring Others. Energised, electrified and

unforgettable. We bring the buzz, make people smile and stay part of our

guests’ stories.

GUEST LOVE – Creating Amazing Experiences. Obsessive guest-first

experiences. We go beyond the basics to give our guests something

extraordinary.

CHAMPIONS – Striving for Excellence. Creative thinkers and go-getters. We

constantly raise the bar, challenge the norms and strive to lead the way.

What We’re Looking For

• A track record of hospitality excellence under your belt in previous roles.
• Previous experience as an Assistant Manager/Floor Manager in a high volume restaurant.
• An eye for detail; always upholding the highest standards and ensuring every shift is in the very safest pair of hands.
• Be a great leader who really cares about people. Your nurturing approach will make coaching and developing other members of the team a natural focus.
• Excellent communication, interpersonal and problem-solving skills.
• Ability to thrive in a dynamic, fast-paced environment — keeping the energy high and the team focused.
• Passion for food, hospitality, and being part of something that stands out.

What You’ll Be Doing

• Take charge of daily restaurant operations, ensuring everything runs smoothly across service, kitchen and front of house.
• Lead, mentor and coach your team
• Monitor and deliver key performance metrics.
• Create a culture where energy, accountability and fun coexist — people want to come, people want to stay.
• Ensure full compliance with all legal, health & safety, regulatory and company standards.
• Spot operational improvements and innovation opportunities — you’ll be thinking ahead, not just keeping up.

What We Offer

• Real opportunities for growth in a business that’s ambitious, exciting and full of flavour.
• Competitive salary plus an achievable performance bonus scheme.
• Experience-building perks like trips to Italy, one-on-one time with senior leadership, and more.
• Great employee benefits: company events, discounted/free food, staff referral programmes and discounts to share with family and friends.
• Flexible schedule that includes day shifts, nights and weekends to fit our busy world in Covent Garden.

Location

London – Covent Garden. We’ll need someone who can reliably commute or

relocate before starting. UK work authorisation required.

This is a key role in a small business thinking big — ready to lead the team, set the

tone and deliver unforgettable experiences? We’d love to hear from you!

Apply now to join the Crust Bros team and make soul lifting pizza together!

Job Types: Full-time, Permanent

Pay: £38,000.00-£42,000.00 per year

Experience:

• Assistant Manager: 2 years (required)

Work Location: In person