Portland Centre jobs in Nottingham

Notts County Foundation (NCF) is the independent charitable arm of Notts County FC.
For over 30 years, our dedicated team has been using the power of football and the benefits
of sport to make a real difference within our local communities.

Our wide range of programmes cover sport, fitness, health, inclusion, NCS and education –
transforming the future outlook for many and leading to positive change within people’s day-
to-day lives.

We take pride in our long-standing affiliation with Notts County FC – a community driven
club that has provided fun, enjoyment and a sense of belonging for the people of
Nottingham and Nottinghamshire for generations. By working together, we continue to
inspire active change for those we serve.

Our mission statement is: We use the power of sport and physical activity to transform the
health and wellbeing of local communities.

The mission is underpinned by Notts County Foundation’s FIVE core Values

 We inspire: Acting as role models, aiming to bring the best out of people
 We are Innovative: Thinking outside the box, making the unachievable happen
 We are community driven: Cohesion throughout our networks: participants,

staff, funders and local partners
 We show integrity: Committed to doing what we said we would do
 We are ambitious: striving to grow and achieve.

Our impact on the community will be through the following areas of work:

 Sport and Inclusion
 Health
 Education
 NCS
 The Portland Centre

Job Title: Leisure Attendant

Responsible to: Duty Manager – Pool/Facilities

Location: The Portland Centre

Document Created (month &
year)

October 2023

Overview of the role

As a Leisure Attendant you will undertake a range of duties to ensure the safe and efficient day-to-
day operations of the Portland Centre, a historical building at the heart of the local community.

You will be responsible for supervising the pool, setting up and breaking down equipment,
maintaining cleanliness of facilities, dealing with customer enquiries and providing a high standard
of customer service at all times. You will assist the Duty Manager to oversee the general safety and
behaviour of the public to prevent injury, misuse and damage to our centre.

Key Accountabilities & Responsibilities
 Provide safe and effective pool supervision, intervening for rescue purposes in the event of

emergencies.
 Set up, break down, store, and check on equipment when in use, as necessary within

manual handling guideline for various sessions.
 To undertake cleaning duties to a high standard, working within COSHH regulations and

completing relevant check sheets.
 To maintain and restock customer service facilities such as toilet roll dispensers, soap

dispensers, litter bins and nappy changing areas to a high standard.
 To communicate and engage with members, customers and staff, providing excellent

customer service.
 Comply with the Pool Safety Operating Procedure, ensuring the safety and good conduct

of all swimming pool users.
 To be aware of, understand and put into practice safety instructions and emergency

procedures.
 To carry out pool testing according to test sheets instructions.
 Carry out day-to-day instructions as given by Duty Manager.
 Report immediately to the Duty Manager any safety hazards or deficiencies likely to render

any equipment/area unsafe and any incidents that have occurred during shift.
 Provide cover for reception when required which will include cash handling, customer

queries and bookings.
 To help in the control of access and ensuring safe use of any facility area and sports

equipment.
 Assist Duty Manager in the opening/closing of the centre according to procedures.
 Maintain an acceptable level of fitness as laid out by the RLSS.

Financial Key Tasks

 To receive appropriate admission, booking fees and to issue receipts/tickets for such fees.
 Control of reception float and takings, banking funds according to company procedures.
 To ensure that all cash, cheques and other monies are secured at all times and relevant

paperwork completed.

Job Description

Training Key Tasks

 To attend regular staff training sessions, be they held in house or externally.
 To maintain and develop own professional knowledge and awareness.
 Maintain and keep up to date all relevant qualifications and knowledge.


General Duties

• To attend and contribute to regular staff meetings.

• To participate in all staff Notts County Foundation appraisal and supervision processes.

• To follow by Notts County Foundation policies and procedures at all times including

Health and Safety, Equal Opportunities and Confidentiality.

• Ensure safeguarding is embedded within the organisation.
• To act as an ambassador for Notts County Foundation at all times and promote the

Equality, Diversity, and Inclusion
We value the diversity of our staff and welcome applications from people from protected
groups under the Equality Act 2010, this specifically includes age, gender, sexual
orientation, gender identity/reassignment, race, religion, disability, pregnancy and maternity
and marriage and civil partnership.

Safeguarding Statement

Notts County Foundation (NCF) operates a child centred approach to safeguarding and
where concerns about the welfare of a child or adult at risk exists, staff will always act in the
best interests of the child or adult at risk.

The Foundation fully acknowledges and accepts its responsibility for the well-being and
safety of all children and adults at risk engaged in Foundation activities. It is the duty of all
staff working at the Foundation to ensure they safeguard children and adults at risk by
creating an environment that protects them from harm.

Notts Count Foundation believes that the general wellbeing, welfare, and safety of all
children and adults at risk engaged in Foundation activities is of the upmost importance.
NCF will fulfil its responsibilities by ensuring it displays best practice in safeguarding matters,
carried out in a spirit of partnership and openness with the child or adults at risk, family and
the relevant local authority.

Category Essential Desirable

Education/
Qualifications

 Current and Maintained
National Pool Lifeguard
Qualification.

 First Aid at Work.
 Level 2 Gym Qualification

Experience /
Knowledge

 Basic level of computer
literacy.

 Experience in operating
Legend or comparable
leisure management
software.

 Experience in a Leisure
environment.

Personal

Qualities/Attributes

 Be able to communicate with
all levels of staff and different
user groups.

 Strong organisation skills and
able to prioritise, multi-task
and manage own workload.

 Work well as part of a team
and independently, exercising
initiative.

 Problem solve. Ability to think
on feet and analyse problems
and determine appropriate
action.

 Adaptable and flexible to a
changing environment.

 Enthusiastic and helpful nature.

Special Conditions

 Shift pattern includes early
mornings, evenings, and
weekends.

 Subject to advance DBS
check before starting.

Our package includes:

 Competitive Salary.

 20 days of holiday plus 8 public holidays and extra days off during Christmas period.

 3% employer pension contribution. (upon successful completion of probation)

 Free Gym and Swim membership at The Portland Centre for you and a family

member/friend.

 Access to a mental health specialist.

 Access to season tickets to Notts County Football Club.

 Personal growth is a key, and we invest in learning and development opportunities.

Personal Specification