Post Office jobs in Gillingham

Job Description: Outreach Post Office Counter Clerk

Wateringbury Post Office & Outreach Service
Start Date: September 2026
Hours: 16+ per week (self‑employed)
Service Area: Within 10 miles of Wateringbury Post Office (Matfield, Horsmonden, Teston)
Rate: £12.71 per hour + mileage paid
Contract Type: Self‑employed contractor

Overview

Wateringbury Post Office operates an Outreach Postal Service to ensure rural communities continue to receive essential Post Office services. We are seeking a reliable, customer‑focused individual to deliver these services across multiple outreach locations using a portable Post Office setup.
This role will commence in September 2026.

Key Responsibilities

• Travel to outreach sites including Matfield, Horsmonden, and Teston, transporting and setting up a portable Post Office counter.
• Provide a full range of Post Office transactions, including mails, bill payments, banking services, and retail products.
• Ensure secure handling, transport, and operation of all Post Office equipment, cash, and documentation.
• Deliver friendly, professional customer service to residents who rely on the outreach service as their primary access point.
• Maintain accurate records of transactions, stock, and outreach activity.
• Set up and pack down the portable Post Office safely and efficiently at each location.
• Represent Wateringbury Post Office positively within the community.

Requirements

• Ability to travel independently to multiple sites within a 10‑mile radius of Wateringbury.
• Strong customer service skills and confidence working independently.
• High levels of reliability, integrity, and professionalism.
• Comfortable handling cash and following strict security procedures.
• Full UK driving licence and access to a suitable vehicle (mileage paid).
• Ability to lift and transport portable equipment.

Flexibility & Additional Cover

• Flexibility is required to cover other staff during operational absences.
• Additional hours may be offered when cover is needed.

Working Pattern & Payment

• 16 hours per week across scheduled outreach sessions.
• Self‑employed contractor arrangement.
• £12.71 per hour plus mileage reimbursement for travel to outreach sites.

Pay: From £12.71 per hour

Benefits:

• Employee discount
• Free parking
• On-site parking
• Store discount

Ability to commute/relocate:

• Wateringbury, Kent: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Are you able to drive?
• Do you have access to your own vehicle?

Experience:

• Post Office: 1 year (preferred)

Work Location: In person