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    • Their work ensures that prescriptions are processed accurately, efficiently, and in line with regulatory requirements.
    • 25 days annual leave plus bank holidays.
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Job Post Details

Sciensus logo

Prescription Services Team Leader - job post

Sciensus
3.0 out of 5 stars
Tamworth B77
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Location

Tamworth B77

Benefits

Pulled from the full job description

  • Annual leave
  • Employee discount
  • Company pension
  • On-site gym
  • Canteen

Full job description

Role Information

Our Prescription Services Team plays a crucial role in the end‑to‑end journey of getting medicines safely to patients. They are the bridge between prescribing clinicians and internal pharmacy operations. Their work ensures that prescriptions are processed accurately, efficiently, and in line with regulatory requirements.

This team is seeking enthusiastic office - based Pharmacy Operations Team Leader, who will play a key part in delivering our mission by ensuring our clinical fulfilment operations run efficiently, safely, and to the highest standards. You’ll lead a talented team of administrators, dispensers or trainee dispensers, monitoring KPI’s, optimising workflows and driving continuous improvement.

Duties will include:

  • Lead, coach and develop your team, ensuring workloads are managed effectively and team members are supported through relevant qualifications.
  • Deliver against operational KPIs, monitoring performance and driving accountability.
  • Identify opportunities to increase productivity and improve quality.
  • Maintain robust quality measures, reviewing trends monthly and completing individual quality reviews with every team member.
  • Conduct regular documented 1:1s, performance reviews, and manage capability/disciplinary processes when needed.
  • Support ongoing service development by proactively reviewing processes and suggesting improvements.

What’s in it for you?

  • Play a meaningful role in improving patient access to their medication
  • Be part of a mission‑driven organisation giving patients greater control over their health.
  • Lead a supportive, skilled team with opportunities to grow and influence service development.
  • Access ongoing professional development.
  • Work within a modern, well‑equipped office where quality and innovation are valued.
  • The chance to contribute to our mission: “To give patients control of their health through knowledge, choice, convenience, and connection.

Who we are looking for
  • A confident, resilient and proactive leader who thrives in a fast‑paced operational environment. You’ll bring:
  • Strong analytical skills and great attention to detail.
  • Excellent communication and active listening
  • The ability to stay calm under pressure and adapt to change quickly.
  • A natural problem-solving mindset, always looking for solutions.
  • IT literate, including Excel and D365
Who we are?

Sciensus is a proven life sciences solutions partner with more than 30 years' experience navigating and unlocking the complex European healthcare ecosystem.
We maximise patient access to medicines, accelerate product launches and drive long-term commercial success for our partners.
Through a skilled team of over 500 licensed clinical staff and 1,650 colleagues globally, we work at the intersection of clinical excellence, patient experience and healthcare innovation. We support patients living with cancer, chronic conditions and rare diseases ‒ helping them access the life-changing treatments they need, wherever they are.

What do we offer our people?

We work hard to make sure colleagues feel motivated, developed, and recognised for the great work they do. Additional to a competitive salary, we also offer a comprehensive benefits package including:

  • 25 days annual leave plus bank holidays
  • Yearly pay reviews
  • Contribution based pension scheme
  • Life assurance
  • Employee benefits platform (retailer discounts and much more)
  • Private medical (after qualifying period)
  • Ongoing learning and development opportunities
  • Annual company event
  • In the Burton Upon Trent office we have an onsite gym, canteen, prayer room, and quiet room

Our Values

We are a Disability Confident Committed Employer and we have also successfully gained the National Equality Standard (NES is the UK’s leading Equity, Diversity and Inclusion standard which was developed by the UK Government and the CBI). We are committed to the fair treatment of all candidates, regardless of race, gender, religion, sexual orientation, age or disability. We welcome applications from all and we select candidates based on skills, qualifications, and experience. Please talk to us during the application process to discuss any reasonable adjustments you may require.

We are committed to achieving Net Zero and reducing our ecological footprint. We are constantly working on new initiatives, some of our more recent ones include working towards Level 2 in the Greener Pharmacy Toolkit and replacing many of our vans with lower CO2 emission models. For information on other projects and our wider approach to sustainability please visit our corporate website.


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