Deliver effective nursing care to patients/parents who present to the Emergency Department under the direction of qualified nursing staff. Communicate effectively with patients, visitors and the multi professional team to ensure information is shared in a timely and appropriate manner. Seek supervision to ensure that personal clinical practice is continuously developing. Participate in appropriate training to ensure safe competent clinical practice. Ensure that all documentation is countersigned by a qualified member of the team in accordance with the NMC and Trust guidance. Act at all times in the best interests of the patient.

SCOPE & RANGE

To work as a proactive part of a team to provide a welcoming, caring, friendly and safe environment for patients and their families. To carry out assigned tasks as directed, under the supervision of the nursing staff. To communicate effectively with the multi-disciplinary team. To support in the facilitation of safe and timely patient pathways through emergency care.

The post holder will support and assist in the on-going development of band 2 department assistants.

To participate after validation of learning and competency, in agreed extended roles such as venepuncture, Cannulation and routine collection of blood samples. Recording electrocardiographs, monitoring and recording of patients vital sign and document findings.

1. MAIN DUTIES/RESPONSIBILITIES

Clinical

· In consultation with the nursing staff respond to patient needs and liaise with other members of the multidisciplinary team as appropriate.

· Promote, monitor and maintain a healthy, safe and secure environment for patients, families and staff.

· To understand normal parameters when recording observations and report to the registered practitioner any change in the patient’s condition

· To assist the trained nurses to meet the needs of children:

· To undertake appropriate referrals to members of the multi-disciplinary team under direct supervision of a registered practitioner

· Be aware of your own responsibilities with regard to emergency situations that may occur.

Administrative

· To answer the telephone and refer enquiries to the appropriate nurse.

· Escort patients and families who do not require a qualified nurse escort to other departments.

· Assist with departmental administrative duties to ensure that appropriate notes and x-rays are available and that patients flow smoothly through the department.

· Maintain agreed stock levels in the utility rooms, treatment rooms and medication rooms, and keep the areas tidy.

· To keep drug storage areas tidy and put away pharmacy supplies.

· Help maintain the cleanliness of the environment.

· To be responsible for contacting and liaising with the Works Department.

· To be responsible for the cleaning, maintenance and storage of all equipment at ward level.

· Ensure all public areas of the department are tidy and water the plants.

· Run errands to other hospital departments as required.

Professional

· Participate in training and development opportunities in order to enhance professional development.

· To constantly maintain and develop own knowledge and expertise.

· To participate in the annual performance review process identifying own objectives and personal development plan.

· Attend annual mandatory training and other training opportunities relevant to role e.g. NVQ.

· Recognise own strengths and limitations and seek help when unsure.

· Contribute own ideas and initiatives to the development of the departments services and the environment.

General

· To be committed to the Hospital’s quality standards by offering a high quality service and to dress and act professionally at all times.

· In carrying out these duties, the employee is required to take reasonable acre to avoid injury or accident, which may be caused at work.

· These duties must be performed in accordance with the Departmental Code of Practice, which is designed to secure safety in work practices and in handling of materials and equipment.

· To contribute proactively to manage clinical risk and to act at all times in accordance with the Trust Critical Incident Policy.

1. KNOWLEDGE, TRAINING & EXPERIENCE REQUIRED TO DO THE JOB (Person Specification)

Essential

· GCSE or equivalent in Maths & English.

· Experience of working with children

· Basic understanding of child development and child care

· Knowledge and understanding of confidentiality.

· Good communication skills, both written and verbal

· Flexible approach to work

· Ability to work both alone and in teams

· Team Player

· Ability to communicate in clear and concise manner

· Ability to build a good rapport with children/babies and their families

· Ability to work under instruction.

· Ability to recognise limitations.

· Willingness to professionally develop

· Able to work all shifts in a pattern which will include nights and weekends

· NVQ level III

Desirable

· Previous experience working with children/babies in healthcare setting

· Previous NHS experience

· Working in ward environment

Confident Computer User

1. TRUST VALUES

The Princess Alexandra Promise to our patients as identified by our 4 values which will contribute to improving our patient experiences:

Respectful – Be welcoming, Be polite and Maintain patients’ dignity

Caring – Be kind and compassionate, Show empathy and Listen and Respond

Responsible – Deliver Cleanliness, Be professional and Work as a team

Committed – Speak up, Treat others as individuals and strive for excellence

The Trust believes in investing in all our staff and rewarding high standards of care whilst building for excellence and in return we expect our staff to uphold the Trust values to the highest level.

1. DUTY OF CANDOUR

The Princess Alexandra Hospital NHS Trust fully endorses the principles of being open and embraces the Duty of Candour. The Trust is committed to an open and fair culture and the overall approach expected within the organisation is one of help and support rather than blame and recrimination. All staff are expected to follow this approach.#INDCSWD

Pay: £13.07-£21.66 per hour

Benefits:

On-site parking

Work Location: In person

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