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    • Support our hearing care professionals to provide exceptional customer care to our customer (or patients) in hearing centres, day clinics and during home visits…
    • Dental receptionist: 1 year (required).
    • The ideal candidate will be smartly presented, have a friendly and confident telephone manner, with experience in…
    • As a Private Patient Services Advisor, you will be the main point of contact for prospective private patients, guiding them seamlessly from their initial…
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    • Welcome patients, visitors and contractors in a professional and friendly manner.
    • Respond to enquiries in person, over the telephone and via email.
    • Greeting patients, ensuring an exceptional, professional and discreet clinic experience.
    • Carry out other reasonable duties as required to support the doctor and…
    • Previous reception, customer service, healthcare, beauty, aesthetics, dental, private clinic, or hospitality experience.
    • Employment type: Permanent, full-time.
    • Proactively supporting the growth of the Manchester clinic, including new patient acquisition, rebooking and building the clinic's local reputation.
    • Monthly sales commission based on clinic performance and client feedback.
    • Manage day-to-day clinic operations including bookings, payments, opening and closing…
    • The successful candidate will be the first point of contact for patients, ensuring a welcoming and efficient environment.
    • Full & Part-time posts available .
    • Work Pattern: 4 days (36hrs) per week 8am-6pm, with one day of working until 6:30pm.
    • Record requests for home visits.
    • The Receptionist's role within the team is interesting and rewarding giving you the opportunity to be involved in providing high quality care to patients in the…
    • The Patient Coordinator is a key member of the Clinic Team and is responsible for supporting patients through their treatment journey, from booking, to initial…
    • Each weekday during working hours, there is at least one ENT specialist present in clinic allowing same day appointments to patients who need to see a…
    • Prepare patient files and paperwork for upcoming clinic days.
    • Book appointments and procedures using the clinic’s booking system.
    • Dental receptionist: 1 year (required).
    • Assisting with day-to-day clinic administration.
    • Full-time | Monday–Friday | Balham, London*.

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Job Post Details

Clinic Coordinator - Reading - job post

Audika_United_Kingdom
Reading RG1
£29,500 a year - Full-time
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Job details

Pay

  • £29,500 a year

Job type

  • Full-time

Shift and schedule

  • Monday to Friday

Location

Reading RG1

Full job description

Clinic Coordinator - Reading

At Audika, the Clinic Coordinator provides exceptional customer service and a welcoming environment for all patients to our hearing centres.

We are looking for a Clinic coordinator to join our Reading hearing centre full-time Monday-Friday 9am-5pm.

Salary: £29,500

Key Responsibilities:

  • Diary Management: Efficiently optimise appointment scheduling, confirm appointments and coordinate with colleagues for effective diary management.
  • Support our hearing care professionals to provide exceptional customer care to our customer (or patients) in hearing centres, day clinics and during home visits.
  • Administration: Maintain customer records, adhere to GDPR regulations, and manage reporting tasks, including stock records.
  • Sales: Proactively promote the Wellness program, accessories, and care plans through positive customer engagement.
  • Customer Care: Prioritise premium service by warmly engaging with customers, promptly answering calls, and building strong relationships.
  • Branch Presentation: Uphold brand standards by maintaining cleanliness and displaying literature appropriately.

We are looking for an individual who possesses the following qualities:

  • A persuasive influencer with a friendly demeanour, good at achieving desired outcomes through positive interactions.
  • Self-motivated and competitive, driven to meet and exceed targets.
  • Logical and proactive, capable of navigating challenging situations with ease.
  • Personable and enthusiastic communicator with a strong focus on delivering exceptional customer service.

Ready to make a difference with your friendly and customer-centric approach? Join our team at Hidden Hearing. For more information about Audika - About us | Learn about Audika Hearing Care Ltd.

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