Private Healthcare jobs in Bristol

Treatment Coordinator

Smmmile Bristol | 1–4 The Arcade, Bristol, BS1 3JA
£32,000 basic salary | Up to £48,000 OTE
Full time preferred; part time considered

Help patients take the next step towards their new smile

At Smmmile, we combine Invisalign expertise, cosmetic dentistry and digital technology with a boutique patient experience.

We are looking for a commercially minded Treatment Coordinator who can build strong patient relationships, confidently discuss treatment options and turn patient interest into booked treatment.

You will be a key link between our patients and clinical team, helping patients understand the treatment recommended by their clinician, feel comfortable with their choices and move forward when they are ready.

Your role

You will take ownership of the patient journey, from the first enquiry through to treatment acceptance and handover to the clinical team.

Your responsibilities will include:

• Building a genuine connection with patients, understanding how they feel about their smile and what changing it could mean to them.
• Bringing the possibilities to life, helping patients picture smiling freely, feeling more confident and enjoying moments they may currently shy away from.
• Understanding each patient’s personal motivations and shaping the conversation around what matters most to them.
• Working alongside clinicians to connect the recommended treatment with the patient’s aspirations and desired outcome.
• Confidently discussing the investment, explaining payment options and helping patients weigh up the value of moving forward.
• Exploring concerns with empathy, answering questions and building the confidence patients need to make an informed decision.
• Asking for the sale at the right moment and turning meaningful conversations into treatment bookings.
• Following up with purpose, keeping each patient’s goals at the heart of the conversation.
• Taking ownership of your sales pipeline and achieving agreed conversion and revenue targets through a personal, trusted approach.

You must be comfortable asking patients whether they are ready to proceed, discussing costs and following up consistently, while respecting their decisions and keeping their care at the centre of every conversation.

What we are looking for

This role requires more than a friendly manner and excellent customer service. You will need confidence, commercial awareness and the organisation to manage several patient journeys at once.

We would love to hear from you if you have:

• A proven record of achieving sales or treatment conversion targets.
• Experience as a Treatment Coordinator, or in a consultative sales role involving considered, higher-value purchases.
• The ability to discuss costs confidently and respond thoughtfully to questions or concerns.
• Excellent telephone, written and face-to-face communication skills.
• Strong attention to detail, accurate record keeping and reliable follow-up habits.
• A professional, polished approach and the ability to work closely with a busy clinical team.

Experience in private dentistry, Invisalign or cosmetic treatment coordination would be particularly valuable. We will also consider strong applicants from private healthcare, aesthetics or comparable consultative sales environments who can demonstrate relevant results.

What you can expect

• £32,000 basic salary, with total earnings up to £48,000 OTE.
• A strong bonus structure.
• Training in our treatments, systems and patient journey.
• Ongoing coaching and development.
• Career progression within a growing business.
• 25 days’ holiday, including bank holidays.
• An additional day off for your birthday.
• A chic spa uniform.
• A supportive team culture.
• GDC registration fees paid, where applicable.

Ready to join Smmmile?

Your Application

Please send your CV with a short covering note explaining why this role interests you, the targets you have worked towards and an example of the results you have achieved. This must be included in your application.

Work Location: In person