Private Medical Secretary jobs in Bristol BS40

Remote Medical Secretary & Telephonist (UK Based)

Acorn Private Clinic – Penarth, South Wales (Remote after training)

£13.50 per hour | 25 hours per week | Monday-Friday | 9:00 am-5:00 pm

Acorn Private Clinic is seeking an experienced Medical Secretary & Telephonist to join our growing private healthcare team. This is a UK-based remote role, with an initial 4-week training period on-site at our Penarth clinic before transitioning to home-based remote working.

We are looking for someone with previous experience working in the UK medical sector, who is confident handling patient enquiries, managing appointments, and supporting the smooth day-to-day running of a busy private clinic.

To apply: Please send your CV and a brief covering email to admin@acornprivateclinic.co.uk with the subject line “Medical Secretary & Telephonist Application”.

Key responsibilities

• Answer incoming calls from patients in a professional and empathetic manner
• Book, amend, and cancel appointments across multiple clinicians and services
• Coordinate patient bookings and clinic schedules
• Respond to patient enquiries and provide accurate information
• Manage referrals, correspondence, and administrative tasks
• Liaise with clinicians and other team members to ensure efficient patient care
• Maintain accurate patient records and uphold confidentiality at all times

Essential requirements

• Previous experience in a UK medical, GP, hospital, or private healthcare setting (mandatory)
• Excellent telephone manner and communication skills
• Strong organisational and administrative abilities
• Experience using medical practice management systems is desirable
• Confident using Microsoft Office and standard computer systems
• Ability to work independently from home after training
• Reliable internet connection and a suitable home working environment

What we offer

• £13.50 per hour
• 25 hours per week
• Remote working after successful completion of a 4-week on-site training period
• Supportive and friendly clinical team
• Opportunity to be part of a growing private healthcare organisation

Location

Training will take place at Acorn Private Clinic, Penarth, South Wales. Following training, the role will be remote/home-based, and applicants must be based in the UK.

If you have a strong background in UK healthcare administration and enjoy providing excellent patient service, we would love to hear from you.

Pay: £13.50 per hour

Benefits:

• Company events
• Company pension
• Employee discount

Experience:

• healthcare : 1 year (preferred)

Work Location: Hybrid remote in Penarth CF64 2AD