Product Design jobs in England

Location: Ipswich, Chelmsford, Cambridge, Norwich, Sevenoaks or Bristol

Salary: £55,000 - £65,000 per annum

Working hours: Full time

The team you will join

IT plays a vital role in keeping the firm connected, secure, and empowered to deliver excellent client service. We provide the technology, support, systems, and innovation that enable colleagues across Birkett's to work efficiently and confidently.

Our people work in Squads and Teams across Product Delivery, Product Development, Data Systems, Service Delivery, Cloud & Infrastructure, and Cyber Security.

The work you will be doing

The Product Manager will play a key role in the design, delivery and use of Artificial Intelligence (AI) solutions that enhance client experience and support Birketts’ strategic goals.

This role sits within the AI Squad, a cross-functional team focused on developing innovative AI solutions that improve how our colleagues deliver legal services and enable better client outcomes, aligned with our strategy ‘Empowering clients and colleagues to achieve their next level’.

The squad focuses on solutions that improve legal workflows such as contract drafting, due-diligence review, matter lifecycle management, e-disclosure, document automation, legal research, compliance and regulatory processes, ensuring technology meets “legal-grade” accuracy, risk, and confidentiality standards.

Main accountabilities:

You will work closely with internal stakeholders, legal practitioners, technical teams, clients and third-party vendors, helping to shape and deliver AI initiatives grounded in clear business needs, high-quality user experience, and measurable value.

• Own and shape the AI product roadmap, with a clear focus on optimising legal workflows.
• Lead a cross functional AI squad throughout the full product lifecycle, aligning product, engineering, design and data around a clear mission and measurable outcomes.
• Act as a primary liaison between business stakeholders, legal practitioners, clients, and technical teams.
• Communicate progress, learnings and opportunities clearly to stakeholders, managing expectations and surfacing new product ideas.
• Ensure alignment between business needs, responsible-AI principles and the product roadmap to prioritise the squad’s backlog
• Provide light project-management oversight including milestone tracking, risk identification, delivery reporting, and cross-team coordination.

Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.

What we are looking for

We are seeking an experienced Product Manager, with strong storytelling ability, excellent analytical skills and a passion for AI-driven transformation in legal services. You’ll be able to use your skills and experience to promote the product mindset, connecting technical work to human impact, and making product value visible through storytelling and data.

Essential

• A track record as a Product Manager in a digital/technology environment, ideally in a client-facing or professional services business coupled with excellent communication and exceptional stakeholder engagement skills.
• A product focused, problem-solving mindset coupled with the ability to challenge convention.
• Strong understanding of automation, workflow optimisation, and process re-engineering.
• Ability to translate complex ideas (including AI/ML concepts) into simple, clear language.
• Experience working in agile product development environments.

Desirable

• Experience working in regulated environments or with legal workflows.
• Thorough understanding of AI technologies used in legal environments (LLMs, NLP, extraction/classification models, summarisation, RAG pipelines, etc.)

Hybrid Working

Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week.

Benefits

As a Birketts colleague, you will be eligible to receive a wide range of benefits:

• 25 days holiday (FTE) plus Bank Holidays
• Long Service holiday award – 1 extra week every 10 years continuous service
• Private Healthcare with BUPA (offered after probation is passed)
• Scottish Widows Pension Scheme (5% employer / 5% Employee)
• Staff Profit Share and Individual Performance Bonus Scheme
• Salary sacrifice (Pensions, Staff Profit Share)
• Life Assurance - 4 x salary / Permanent Health Insurance
• Paid CSR Day
• Enhanced Maternity/Paternity Leave
• Subsidised gym membership
• Electric car scheme

Dress for your Day Policy

Work Location: In person