Programme Support Officer jobs

An exciting opportunity has arisen to recruit a BANK Senior Programme Support Officer to support the work of the BWC Programme Management Office (PMO) in facilitating the development and delivery of key projects and work programmes. This includes the organisations strategic priorities in programme and efficiency programme.

The post holder will provide support to develop and embed necessary processes and documentation to ensure that the PMO is effective and integral to the organisation.

The post holder will work with clinicians, operational managers and other relevant professionals across the Trust and Integrated Care System (ICS) and have experience and specialist knowledge in programme/ project management.

They will use PMO systems for tracking and reporting of all projects/ programmes of work.

The post provides a good developmental opportunity for someone to apply and develop their skills in project and programme management. It will suit someone with some project and/or programme management experience with an ambition to further develop a career in this area.

The Senior Programme Support Officer will provide day to day support to the Head of Strategic Programme Development and the Programme Manager.

This will involve liaising with project leads and action owners across the whole portfolio of programmes and projects including the strategic priorities and efficiencies programme and ensuring the maintenance of project and programme plans and ensuring that all required documentation is completed to the required standard.

The Senior Programme Support Officer will act as a main point of contact for the PMO and maintain and signpost staff to the approved PMO templates and tools, ensuring consistency of approach across the organisation.

The role will involve providing administrative support across the portfolio of programmes, arranging Project/Programme Boards and other work stream meetings, collating and circulating papers and taking minutes and action notes as appropriate.

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centered care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Women's and Children's NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Person Specification
Written Skills
Essential

Ability to write legibly, concisely, and accurately in the English language
Ability to produce, analyse and comment on complex reports and policies considering their impact within the Trust
Able to request, analyse, present, and interpret data and apply to practice situations

Qualifications
Essential

Degree in Business Administration (or equivalent) or relevant experience

Desirable

Project or Programme Management Qualification such as Prince II, MSP, or equivalent experience

Knowledge and Nature of Experience
Essential

Experience of Project or Programme management in the NHS
Experience of complex project progress reports, and document control
Experience of working with project leads, senior managers and leaders within in Health & Social care
Experience of establishing and maintaining office systems and processes
Experience of working as part of a team or independently, and using own initiative
Experience of recording formal minutes at board and committee level, and conversant with governance structures
Experience of managing multiple priorities

Analytical and Judgement Skills
Essential

Able to analyse problems and initiate innovative and appropriate solutions effectively.
Able to use judgement and initiative to provide information and support
A high degree of accuracy and attention to detail.

Professional/Managerial/Specialist Knowledge
Essential

Understanding of project management principles, methodologies and delivery frameworks
A calm and methodical approach, able to work under pressure and to tight and often conflicting deadlines
Ability to establish, maintain and review office systems to aid efficiency
Advanced level of use of IT Microsoft packages
Ability to analyse, interpret data, problem solve, have a methodical and logical approach with the ability to plan work and meet conflicting deadlines

Desirable

Experience of using established PMO tools

Communication/Verbal Skills
Essential

Excellent level of verbal and written communication skills
Able to manage difficult situations effectively
Able to persuade, negotiate, and influence others