Project Support jobs in Ynyscedwyn

About the role

Hill Grwp Ltd is looking for an experienced Project & Site Operations Coordinator to support the Operations Manager and keep customer enquiries, deliveries, site visits and project administration moving. This is a hands-on coordination role for someone who is organised, comfortable dealing directly with customers and suppliers, and able to manage several live jobs without constant prompting.

The role covers the full routine process: preparing new enquiries, chasing quotations, arranging deliveries and site attendance, producing digital job packs, coordinating documentation and closing completed work.

Main responsibilities

· Enter new customer enquiries into the CRM, attach the supporting information and chase anything missing before quotation.

· Follow up current and older quotations by telephone and email, recording the outcome and next action.

· Agree routine delivery and site-attendance dates directly with customers and issue written confirmation.

· Coordinate the site schedule for deliveries, installations, surveys, snagging and warranty visits.

· Arrange approved transport, HIABs, cranes, travel, accommodation, materials, plant and access equipment.

· Send and monitor customer site-survey links, review returned information and escalate technical or safety concerns.

· Prepare complete digital job packs, including drawings, site information, RAMS, logistics details and completion forms.

· Prepare RAMS and PQQs from approved company information and route them for management approval.

· Collect completion paperwork and photographs, coordinate snags or return visits, issue approved client information and update the internal systems.

Essential experience and skills

· Relevant project, site, logistics or operations coordination experience within construction, manufacturing, engineering, field service or a similar environment.

· Evidence of coordinating several live jobs, deliveries, site visits, field staff, suppliers or subcontractors at the same time.

· Confident customer and supplier communication by telephone and email, including agreeing dates and chasing actions.

· Good Microsoft 365 and Microsoft Teams skills, with accurate digital record keeping.

· Able to work independently, prioritise urgent issues and recognise when management approval is required.

· Available to work office based, Monday to Friday from 9:00am to 2:00pm.

Desirable experience

· CRM experience.

· Preparing job packs, RAMS, PQQs or construction documentation.

· Booking transport, HIABs, cranes, accommodation, plant or access equipment.

· Supporting GRP, fabrication, installation, maintenance or construction projects.

Training

Training will be provided on Hill Grwp Ltd products, internal procedures, approved suppliers, CRM, Microsoft Teams, site surveys, RAMS templates and PQQ resources. Applicants must already have relevant coordination experience and be able to demonstrate strong organisation, customer communication and follow-through.

Pay: £27,154.00 per year

Benefits:

• Canteen
• Casual dress
• Company pension
• Flexitime
• Free parking
• On-site parking

Experience:

• Construction Industry: 3 years (preferred)
• Operations management: 3 years (preferred)
• Customer service: 3 years (preferred)

Work Location: In person