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    • Contract Type: Permanent, full time 35 hours per week.
    • Salary: £57,094 per annum to £63,032 per annum (London weighted salary) Dependent on Experience.
    • View all L&Q jobs - London jobs - Property Manager jobs in London
    • Salary Search: Estate Services and Open Spaces Manager salaries in London
    • See popular questions & answers about L&Q
    • Previous property management experience (min. 2 years).
    • PPM service record keeping, future scheduling and property record documentation filing.
    • Using our CRM and property management systems to track leads, analyse conversion and sharpen your approach.
    • 28 days annual leave (including bank holidays).
    • Strong knowledge of residential lettings legislation and property compliance.
    • Undertake routine property inspections, prepare reports and arrange follow-up…
    • At least 12 months’ residential property management experience required.
    • Coordinate property inspections and follow up on any issues identified.
    • Prepare, manage and monitor service charge budgets and forecasts for each property.
    • MRICS or an equivalent relevant professional qualification in commercial…
    • In this role, you’ll oversee the maintenance scheduling diary and work closely with the Property Administration and Customer Services teams to ensure repairs…
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    • Overseeing the Family Liaison Team, ensuring consistent and compassionate support to families accessing the SEN Support Service.
    • We are seeking an experienced Resident Services Team Leader to lead a frontline team to deliver high-quality, compliant tenancy management and resident services…
    • Pinnacle Group are seeking an experienced and customer-focused Senior Housing Manager to join our Homes Division and to lead the delivery of high-quality…
    • Exposure to two established brands and portfolios within a growing property group.
    • Has 5+ years of residential property management experience and is ready to…
  • View similar jobs with this employer
    • A candidate with 4 years experience in tenancy progression/property management.
    • They are looking for an experienced Property Manager who enjoys solving…
    • Residential or commercial property management.
    • Customer service within the property sector.
    • A property owner, developer or freeholder.
    • Significant experience in residential property management.
    • Ensure property records, compliance documentation and resident data are maintained accurately.
    • The role is based from our London office, with travel across the region to support early-stage project development.
    • A wide range of family friendly policies.

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Job Post Details

Estate Services and Open Spaces Manager
L&Q
·
3.4
London
•
Hybrid work
£57,094 - £63,032 a year
Permanent, Full-time

Job details

£57,094 - £63,032 a year
Annual leave, Employee assistance programme, Company pension
Permanent, Full-time
Hybrid work in 29-35 West Ham Lane, London

Full job description

Title: Estate Services and Open Spaces Manager
Contract Type: Permanent, full time 35 hours per week
Salary: £57,094 per annum to £63,032 per annum (London weighted salary) Dependent on Experience
Grade: 10
Reporting Office: London, Stratford
Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Tuesdays at office in Stratford and one other day in week visiting local housing management office

Closing Date: 15th November 2026 at 11pm

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…

With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months.

Please click here for the role profile

Join our Estate Services & Open Spaces Team at L&Q:

We’re looking for an experienced Estate Services and Open Spaces Manager to inspire a talented team and deliver outstanding, resident-focused services. You’ll shape thriving neighbourhoods, strengthen communities and ensure our shared spaces are places residents are proud to call home.

Your impact in the role:

  • Manage the operational delivery of estate services and community development around open spaces and communal areas.
  • Ensure the delivery of reliable, repeatable, and consistent services through contracts that residents value and are satisfied with.
  • Develop relationships and strong partnerships with key stakeholders to ensure that residents value their locality and are satisfied with their neighbourhood.
  • Effective management of people, resources and budgets.
  • Representing and championing L&Q and its values whilst contributing to financial strengths and customer experience.

What you'll bring:

  • Extensive contract management experience, including managing high-value contracts, contractors, consultants and procurement activity.
  • Strong knowledge of estate management, open spaces, service charge legislation, leasehold requirements and the wider regulatory environment.
  • Proven ability to engage residents, co-create practical solutions and continuously improve services at quality and pace.
  • Excellent leadership and people management skills, with experience developing and motivating teams within a complex service environment.
  • Strong commercial, communication and stakeholder management skills, with the ability to manage budgets, deliver value for money and explain complex information clearly.
  • You will be able to manage large sets of data, finance information and provide accurate service charge information.

DBS

For this post the successful candidate will need to apply for or be in possession of an Basic Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit www.homeoffice.gov.uk

If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk

About L&Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.

People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q – click here to read more.

At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.

When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here.

Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.


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Estate Services and Open Spaces Manager - 8333
Location: London - Stratford
Posted: 29/10/2026
Closing date: 15/11/2026
Closing time: 23:00 (GMT)

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