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    • You will also provide administrative support to the wider Housing Property Services -Planned Maintenance and Asset Management, Building Maintenance and Building…
    • View all Hackney Borough Council jobs - Hackney jobs - Compliance Officer jobs in Hackney
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    • Ensure accurate property records, accounts and billing information.
    • You will play a key role in managing property charges and providing a high standard of…
    • You will maintain accurate records, update systems and support the delivery of a high-quality repairs service.
    • Flexible working and family friendly policies.
    • Experience of delivering business support functions.
    • We're looking for someone with excellent attention to detail, strong data and organisational skills and…
    • Practical awareness of repairs, property hazards and safety inspections.
    • You could be arranging a repair with a contractor, coordinating access to a property,…
    • Strong understanding of tenancy sustainment and the ability to identify when tenants may require additional support.
    • 2 x full-time Housing Officer positions.
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    • You’ll also work closely with colleagues and external partners to support customers and achieve positive outcomes.
    • 32 days annual leave plus bank holidays.
    • Experience in housing, income collection, benefits/welfare, financial services or a similar customer support environment.
    • Applying HHSRS knowledge during property assessments.
    • Following up actions arising from property inspections.
    • Supporting the department with property standards,…
    • Helping customers access available support, including grants and funding.
    • Working alongside Income, Neighbourhood, Community Safety and external support…
    • Meet regularly / as required with the support team to allow effective communication between housing and support services.
    • Full time role – 35 hours per week.
    • Carry out home visits, new tenancy visits, property inspections and viewings, reporting repairs, maintenance and health and safety concerns.
    • Reporting directly to the Contracts Manager, you will be expected to take full responsibility for the building maintenance and work closely with the Site…
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    • Build strong relationships with internal teams, external partners, local agencies, charities, and military representatives to ensure joined-up support for…
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    • Healthcare cashback plan for everyday medical costs, with private GP and health support services available.
    • That's why, alongside a competitive salary, you'll…

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Job Post Details

Compliance & Business Support Officer – Property Services
£38,748 - £39,915 a year
Permanent, Full-time

Job details

£38,748 - £39,915 a year
Permanent, Full-time
Hackney

Full job description

Salary - Grade
GBP £38,748 to £39,915 38748 - Scale 6
Contract Type
Permanent
Contracted Hours
Full Time - 36 hours per week
DBS Required
No
Department
Climate, Homes and Economy
Service
Property & Asset Management
Closing date
25/11/2026

We are looking for a motivated Compliance & Business Support officer, who will embrace new ways of working, and help ensure prompt payment of contract payments and invoices across a suite of contracts relating to maintenance and repair works on Hackney’s 30,000+ housing stock. The successful candidate will have attention to details and experience in performing contract payment functions and/or administrative duties, and knowledge of ICT systems and applications.

As a Compliance and Business Support Officer you will report to the Compliance and Business Support Manager and will be responsible for overseeing and delivering accessible information on contract payments on capital delivery and revenue reactive budgets , consultation and engagement services involving all contract managers, project managers and other stakeholders in relation to the completed work works on the capital and revenue programmes. You will act as a key point of contact for key stakeholders both internally and externally in relation to contract payments. You will also provide administrative support to the wider Housing Property Services -Planned Maintenance and Asset Management, Building Maintenance and Building Safety teams , using the council’s financial management system and Housing repairs management system.

It is essential that the candidate is a self-motivated individual who can work both off their own initiative and within a team. Has previous experience working with datasets ,spreadsheets and having knowledge of budgets is desirable, as well as previous experience working in a local government authority. Training will be provided where required.

As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.

If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.

To proceed with your application, you will need to create an account and submit your application.

As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.

We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

Closing date for applications: 25 November 2026 (22:59)

Interview and assessment date: TBC

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud. In order to achieve this, we are seeking individuals who embody our “PROUD” values: Purpose and Respect, where we foster belonging through active inclusion, kindness, and open dialogue; Ownership, where we champion proactive collaboration and accountability for our shared success; and Unity and Diversity, where we work as one Council to break down silos and champion anti-racist behavior.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.gov.uk

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