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    • Experience with bar service and restaurant operations.
    • Full Time | Competitive Salary + Tips *.
    • As Front of House Supervisor, you'll work closely with the…
    • You must genuinely love to work within a restaurant, always ensuring 5* service and be a great team player.
    • £12.50 plus tips & share of tronc*.
    • Up to £14p.h package including tronc*.
    • Working alongside fantastic Executive Chef Marcin Szelag.
    • Excellent rate of pay and benefits.
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    • As Bar & Waiting Staff, you’ll be key to creating unforgettable moments for customers, whether you’re pouring a pint or recommending the perfect drink to a…
    • Pub supervisory level: 4 years (required).
    • This role involves providing exceptional customer service, ensuring a welcoming environment, and supporting the…
    • Prepare, cook, and present food that meets specs and customer expectations.
    • Maintain hygiene levels and safety regulations in the kitchen to help guarantee the…
    • Help the kitchen service run smoothly by making sure it is well stocked and clean.
    • Maintain hygiene levels and safety regulations in the kitchen to help…
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    • Proven experience in a managerial role within a pub, restaurant, or hospitality environment.
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    • Previous supervisory or management experience in a busy pub, bar, or restaurant.
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    • Proven experience in a hospitality management role, preferably within a pub, restaurant, or gastro pub environment.
    • 20% staff discount on food and drink.
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Job Post Details

Supervisor - job post

The East Kent
Whitstable
£13.50 - £14.00 an hour - Full-time

Job details

Pay

  • £13.50 - £14.00 an hour

Job type

  • Full-time

Shift and schedule

  • Weekend availability
  • Holidays

Location

Whitstable

Benefits

Pulled from the full job description

  • Employee discount

Full job description

Front of House Supervisor – The East Kent, Whitstable

Full Time | Competitive Salary + Tips

The East Kent is a modern, food-led pub in the heart of Whitstable, combining great food, quality drinks, live music, events and a welcoming atmosphere for locals and visitors alike.

We're looking for an experienced and enthusiastic Front of House Supervisor to join our team and help deliver exceptional service while supporting the day-to-day running of the business.

The Role

As Front of House Supervisor, you'll work closely with the management team to lead shifts, support and train team members, and ensure every guest receives a fantastic experience.

This is a hands-on role for someone who thrives in a fast-paced environment, leads by example, and genuinely enjoys hospitality.

Key Responsibilities

  • Leading front of house shifts and ensuring smooth daily operations.
  • Delivering outstanding customer service and creating memorable guest experiences.
  • Supporting, training and motivating the team.
  • Assisting with staff rotas, opening and closing procedures, and daily checks.
  • Maintaining high standards of cleanliness, presentation and compliance.
  • Handling customer feedback professionally and resolving issues confidently.
  • Driving sales through product knowledge and upselling opportunities.
  • Supporting events, live music nights and busy weekend services.

What We're Looking For

  • Previous experience in a supervisory role within hospitality.
  • Strong leadership and communication skills.
  • A positive, hands-on attitude with the ability to stay calm under pressure.
  • Excellent customer service skills and attention to detail.
  • Experience with bar service and restaurant operations.
  • Flexibility to work evenings, weekends and bank holidays.
  • A genuine passion for food, drink and creating great experiences.

What We Offer

  • Competitive salary based on experience.
  • A share of tips and service charge.
  • Staff discounts on food and drink.
  • Opportunities for progression as the business continues to grow.
  • A supportive, friendly and ambitious working environment.
  • The chance to be part of one of Whitstable's most exciting independent venues.

If you're passionate about hospitality and want to be part of a team that values great service, community and memorable experiences, we'd love to hear from you.

Apply now with your CV and a short introduction telling us why you'd be a great fit for The East Kent.

Pay: £13.50-£14.00 per hour

Work Location: In person

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