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    • Maintain hygiene levels and safety regulations in the kitchen to help…
  • View similar jobs with this employer
    • As Bar & Waiting Staff, you’ll be key to creating unforgettable moments for customers, whether you’re pouring a pint or recommending the perfect drink to a…
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Job Post Details

Hospitality Shift Supervisor - job post

The Cross Inn
Alvington, Aylburton and West Lydney GL15
From £13 an hour - Part-time, Full-time

Job details

Pay

  • From £13 an hour

Job type

  • Part-time
  • Full-time

Shift and schedule

  • Weekend availability
  • Day shift

Location

Alvington, Aylburton and West Lydney GL15

Benefits

Pulled from the full job description

  • Employee discount
  • Free parking
  • Discounted or free food
  • On-site parking

Full job description

The Cross Inn, High Street, Aylburton, Glos, GL15 6DE.

We are a proud, family-run and owned community pub seeking an enthusiastic and hands-on Shift Supervisor to join our front-of-house team. If you thrive in a busy, customer-focused environment and enjoy being part of a close-knit team, this is an excellent opportunity to grow your career within hospitality.

Key Responsibilities:

  • Lead and manage busy shifts, ensuring smooth day-to-day operations
  • Deliver exceptional customer service and maintain strong relationships with regular patrons
  • Support, motivate, and guide front-of-house team members
  • Handle customer queries and ensure a welcoming, professional atmosphere
  • Assist in maintaining high standards across all areas of the pub

What We’re Looking For:

  • Previous experience in a supervisory or team leadership role within a customer service or hospitality environment
  • Strong understanding of high-volume service, with the ability to stay calm and organised during peak times
  • Confidence in coordinating front-of-house service with kitchen operations to deliver smooth, efficient food service
  • Proven ability to lead, motivate, and support a team while maintaining high standards
  • A genuine passion for hospitality and a clear eagerness to learn, take on responsibility, and progress into a more senior role
  • Flexible and adaptable, with a willingness to work a variety of shifts including evenings, weekends, and busy trading periods
  • Open to occasionally supporting or working at our sister pub, The White Hart – Newnham, as part of a wider team

What We Offer:

  • Competitive hourly pay starting from £13.00 per hour, plus tips
  • Generous staff discount
  • A fun, supportive, family-oriented working environment
  • Clear opportunities for career progression and development

We look forward to welcoming you to the Quality Inns pub family.

Pay: From £13.00 per hour

Benefits:

  • Discounted or free food
  • Employee discount
  • Free parking
  • On-site parking

Work Location: In person

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