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    • Helping to keep the pub running smoothly throughout the day, including set-up and close-down of service.
    • Creating brilliant guest experiences by delivering warm…
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    • 28 days holiday per year.
    • 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms.
    • Set across four stunning floors SMITHS is home to a bright, open-plan bar, private dining and meeting rooms, a large grill-style restaurant and an epic rooftop…
    • 28 days holiday per year.
    • 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms.
    • This is a full-time position for five days a week, including weekends.
    • Job Types: Full-time, Zero hours contract.
    • Level 2 Food Hygiene Certificate (required).
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    • Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in Whitbread Restaurants.
    • Discounts: Get money off shops, your utility bills,…
    • 25% discount on food and drink, across all our pubs and hotels for you and your friends and family.
    • Increasing to 30% after one year, 35% after three years and…
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    • Support the GM in achieving financial and business KPI’s.
    • Bring previous experience in a like-for-like Assistant/ Deputy Manager role in a similar/ branded…
    • Must be available on Christmas Day.
    • 28 days holiday per year.
    • 20% discount in all Young’s pubs and 30% discount on overnight stays in our Pubs with Rooms.
    • Situated just off of Streatham Green we're a community hub with a weekly quiz, frequent events and a cracking roast.
    • 28 days holiday per year.
    • 28 days holiday per year.
    • 20% discount in all Young’s pubs and 30% discount on overnight stays in our Pubs with Rooms.
    • TEMPORARY Team Member PART TIME AND FULL TIME - xmas period November to January.
    • 28 days holiday per year.
    • 20% discount in all Young’s pubs and 30% discount on…
  • View similar jobs with this employer
    • 28 days holiday per year.
    • 20% discount in all Young’s pubs and 30% discount on overnight stays in our Pubs with Rooms.
  • View similar jobs with this employer
    • 28 days holiday per year.
    • 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms.

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Front of House Team Member
The Punchbowl
·
4.3
London W1J
£12.00 - £14.50 an hour
Permanent, Full-time
Apply on company site

Job details

£12.00 - £14.50 an hour
Employee discount, Employee assistance programme, Discounted or free food
Permanent, Full-time
London W1J

Full job description

At Butcombe Pubs & Inns, we’re all about great food, great service, and creating lasting memories. As part of our front-of-house team, you’ll be at the heart of a dynamic, fast-paced environment, ensuring every guest has an unforgettable experience. Whether you’re greeting guests with a smile or serving up delicious food, Butcombe is the place to thrive and make your mark in hospitality.

We’re looking for friendly, energetic, and guest-focused Front of House Team Member to join our team. If you love hospitality, enjoy working as part of a close-knit team, and take pride in delivering brilliant service, this could be the perfect role for you!

What You’ll Be Doing

  • Creating brilliant guest experiences by delivering warm, friendly and efficient service at all times
  • Serving food and drinks across the bar, restaurant, and outdoor areas with confidence and care
  • Helping to keep the pub running smoothly throughout the day, including set-up and close-down of service
  • Maintaining high standards of cleanliness, presentation, and atmosphere across all front-of-house areas
  • Supporting the team during busy shifts to ensure service is fast, smooth, and well-organised
  • Preparing the bar and restaurant areas for service, including restocking and glassware management
  • Following all safety, hygiene, and licensing standards to keep guests and colleagues safe
  • Working closely with your team to create a positive, energetic, and supportive environment
  • Taking pride in your role, bringing personality, and delivering every shift with a “can do” attitude

What’s In It For You?

  • Flexible Working – We understand the importance of work/life balance and offer flexibility to help you make work fit around your lifestyle.
  • Award-Winning Culture – Join one of The Sunday Times Best Places to Work 2025, winners of The Publican Awards Best Pub Employer 501+ 2026, and recognised nationally for our industry-leading training and development programmes.
  • Benefits Bar – Access discounts, cashback, and perks across major retailers, holidays, groceries, days out, and more.
  • Career Growth & Development – From structured training plans to development opportunities across the business, we’ll support you in building a long-term career in hospitality.
  • Length of Service Awards: Celebrate milestones with exciting rewards for your dedication.
  • Annual Awards Night: Be recognised and celebrated through our annual Bar Raiser Ball awards, dedicated to recognising the incredible work our teams do.
  • Extra Time Off – Enjoy an extra day of holiday on your birthday, plus the option to purchase additional holiday throughout the year.
  • Team Discounts – Enjoy 30% off across Butcombe Pubs & Inns and 50% off food whilst on shift.
  • Wellbeing Support – We’re proud ambassadors of The Burnt Chef Project and provide access to a 24/7 Employee Assistance Programme to support your wellbeing.
  • Beautiful Locations & Great Teams – Work in stunning pubs and inns alongside passionate people who genuinely care about delivering amazing experiences.

Why Join Butcombe Group?

We believe hospitality is at its best when people can be themselves. That’s why we’ve created a culture where everyone belongs, a place where you’re encouraged to just be you. We work From the Heart, Set the Bar High, Raise the Spirits, and create experiences that genuinely become the Talk of the Town.

INDLP

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