Pubs jobs in Maidstone

Job Overview
We are seeking enthusiastic and professional Pub assistant Manager to join our team. This role involves providing exceptional customer service, ensuring a welcoming environment, and supporting the smooth operation of our establishment. The ideal candidate will possess excellent communication skills, a friendly demeanour, and the ability to handle multiple tasks efficiently. Previous experience in hospitality or customer service is essential.

Duties

• Greeting guests warmly upon arrival and ensuring a positive first impression
• Managing reservations and walk-in enquiries with professionalism and courtesy
• Taking orders accurately and serving food and beverages in a timely manner
• Handling customer queries and resolving any issues promptly to ensure satisfaction
• Maintaining cleanliness and organisation of the front of house area, including tables, counters, and waiting areas
• Processing payments accurately using the point-of-sale system
• Assisting the manager in managing staff and day to day operations of the pub.
• Assisting with general administrative tasks such as booking management and stock replenishment. Team rotas
• Collaborating with team members to deliver seamless service during busy periods
• Ensuring compliance with health and safety regulations at all times
• Able to work weekends and evenings.

Qualifications

• Excellent communication and interpersonal skills with a friendly approach
• Ability to work effectively both independently and as part of a team
• Organised, punctual, and able to manage multiple responsibilities efficiently
• Previous experience in hospitality or customer service is desirable but not mandatory; full training will be provided
• Flexibility to work during peak hours, including evenings and weekends if required
• A professional appearance and positive attitude are essential for representing our establishment effectively

This role is ideal for individuals passionate about delivering outstanding customer experiences in a vibrant environment. All positions are paid, reflecting the value of your contribution from day one.

Job Type: Full-time

Pay: £14.00-£15.00 per hour

Expected hours: 35.0 – 45.0 per week

Benefits:

• Company pension
• Employee discount
• On-site parking

Ability to commute/relocate:

• Tonbridge TN12 0DE: reliably commute or plan to relocate before starting work (required)

Experience:

• pub supervisory level: 4 years (required)

Work Location: In person