Pulse Staffing jobs

Overview of the role:

West Court Retreat offers a refined, tranquil dining experience rooted in calm luxury and personalised hospitality. We are seeking an Assistant Restaurant Manager to support daily restaurant operations, elevate guest service, and lead the front-of-house team with professionalism and exceptional attention to detail.

Please note, West Court Retreat is not on a public transport route, so please consider necessary travel arrangements.

(We reserve the right to close this vacancy early if a suitable candidate is found)

What You’ll Do:

Key responsibilities of this role will include, but not limited to:

Guest Experience

• Deliver warm, polished, and intuitive service aligned with the retreat’s serene ambiance
• Anticipate guest needs and manage enquiries with discretion and care
• Support personalised dining experiences, including dietary needs and special occasions

Team Leadership

• Assist with hiring, training, and mentoring front-of-house staff
• Lead by example with calm, confident, guest-focused leadership
• Conduct pre-shift briefings and provide ongoing coaching

Operations

• Oversee floor service and coordinate smoothly with the kitchen
• Maintain impeccable dining spaces and uphold health & safety standards
• Support inventory management and service transitions across all meal periods and events

Financial & Administrative

• Assist with labour control, staffing levels, and POS/cash procedures
• Support planning and delivery of special events and private dining

What sets you apart:

We're looking for someone who can demonstrate:

• Proven leadership in a high-end restaurant environment
• Strong knowledge of food & beverage operations and hospitality trends
• Excellent communication, problem-solving, and customer service skills
• Excellent attention to detail and creative approach to service
• Familiarity with restaurant technology and POS systems
• Flexible to work shifts including weekends, evenings and bank holidays

The Rewards of Joining Us

Here's what you can look forward to:

Life Assurance (4 x Annual Salary)
Medical Cash plan through Medicash *
Contributory Company Pension Scheme
Membership to Nirvana Spa & Pulse 8
Discounts on selected products
Annual Flu Vaccine
Company sick pay *
Free on-site parking
Paid breaks
Company uniform provided
(* upon successful completion of probationary period)

Equal Opportunities

Nirvana Spa and Leisure Ltd recognises that discrimination in the workplace in any form is unacceptable and, in most cases, unlawful. We have therefore adopted an Equal Opportunities Policy to ensure that all job applicants and employees are treated fairly and without favour or prejudice. We are committed to applying this policy throughout all areas of employment, recruitment and selection, training, development and promotion. In all situations, people will be judged solely on merit or ability.

We will ensure that no job applicant or employee receives less favourable treatment on the grounds of race, colour, nationality, ethnic, or national origin, sex, marital status, sexual orientation, disability, political opinion/affiliation, age, religion or belief. Our application form will be as simple and straight forward as possible, and we will not ask for unnecessary information. Interview questions will be related to the requirements of the job and we will not seek irrelevant qualifications. Applicants will be short listed/selected solely on the basis of capability.