Quality Manager Medical Device jobs

Ortus Technologies is a leading technology solutions provider with extensive experience delivering specialist products and services to the mission-critical Emergency Services sector and adjacent markets. As we continue to grow, we are seeking a talented and driven Clinical Application Specialist to join our Business Development and Customer Success teams in a full-time, home-based capacity covering the North of the UK. The role will encompass the North of England, Isle of Man and Scotland.

The Role

The Clinical Application Specialist (CAS) – North, will occupy a pivotal position at the intersection of clinical expertise and commercial activity. Working closely with both the Business Development and Customer Success teams, the post holder will support the full lifecycle of client engagement — from pre-sales consultation and product demonstrations through to onboarding and ongoing post-sales support — across our complete product portfolio.

A key responsibility of the role is to educate and empower both prospective and existing customers, ensuring they derive maximum value from their investment in Ortus Technologies' products. In addition, the CAS will take a leading role in the development of formal clinical education content underpinning all our clinically-oriented product lines.

The Person

The successful candidate will be comfortable engaging with a broad range of stakeholders — from operational leads to executive-level decision-makers — and will demonstrate the confidence and credibility to communicate effectively at all levels. While the role involves close collaboration with colleagues across Ortus Technologies, a strong capacity for autonomous working and self-management is essential.

Working Arrangements

This is a home-based role, though post holders are welcome to utilise any of our office locations in Nottinghamshire, Suffolk, or Clackmannanshire as required. The post holder will be expected to attend our principal site in Nottinghamshire a minimum of three times per month for team events and training.

Core hours are Monday to Friday, 09:00–17:00, with some flexibility required to meet business needs. The role involves a significant volume of travel across the North of the UK, and candidates should be prepared for this as a routine feature of the position.

Key Responsibilities

Clinical Education & Content Development

• Design and develop product-specific educational programmes for delivery by the Clinical Application and Business Development teams, and by customers where applicable
• Lead the development of eLearning content and manage Ortus Technologies' Learning Management System (LMS)
• Contribute to the Ortus Knowledge Base through the creation of technical guides, how-to guides, and FAQs
• Produce thought leadership content — including white papers, articles, and extended communications — to support the company blog and broader marketing activity

Customer Engagement & Commercial Support

• Conduct pre-sales product demonstrations at customer sites, online, and at exhibitions and events
• Deliver onboarding and refresher training for new and existing customers
• Maintain regular contact with existing customers to sustain confidence and competence in product use
• Provide remote clinical support to resolve customer queries in a timely and effective manner
• Supply feedback to business and marketing management regarding reference site performance, competitor activity, customer sentiment, and sales initiatives

Stakeholder & Partnership Development

• Support and develop partnerships with key opinion leaders, relevant committees, and external training centres
• Recognise emerging technologies and assist the business in establishing relationships with key suppliers, with a view to expanding Ortus Technologies' product portfolio

Internal Contribution

• Support the training and development of internal staff
• Maintain current and comprehensive product knowledge, including awareness of developments and legislative changes within the resuscitation, cardiovascular, and defibrillation field
• Participate actively in the Ortus Medical Device Safety Group (MDSG)

Skills & Qualifications

Essential

• Degree in a cardiac or health sciences field, or equivalent clinical qualification
• Demonstrable experience working in a clinical environment
• Excellent written and verbal communication skills
• Proven ability to design and deliver training to varied audiences
• Proactive, relationship-driven approach with the ability to build productive working partnerships
• Strong self-motivation, initiative, and a genuine commitment to customer success
• Full UK driving licence and willingness to travel (up to 50% of working time during peak periods)

Desirable

• Prior experience in a commercial, pre-sales, or application specialist role
• Familiarity with LMS platforms and eLearning content authoring tools
• Knowledge of the Emergency Services or pre-hospital care sector

Behaviours & Cultural Expectations

Ortus Technologies is a close-knit team operating in a demanding, high-stakes environment. Regardless of seniority, all colleagues are expected to embody the following:

• Commitment — You do what it takes. That may mean travelling at short notice, supporting a colleague outside your usual remit, or delivering a proposal at pace.
• Agility — Our business moves quickly. We value people who adapt readily and apply themselves where the need is greatest.
• Responsibility — You take ownership of your area, act with integrity, and see things through to completion.
• Excellence — Whether conducting a demonstration, attending a conference, or producing written content, you represent Ortus Technologies and our manufacturer partners to the highest standard.
• Team Spirit — We celebrate each other's successes, support one another through challenges, and operate as a single, unified commercial team.

If you are seeking a narrowly defined role with a predictable, structured remit, this may not be the right environment. If you are energised by variety, accountability, and the opportunity to contribute meaningfully to a fast-moving organisation, we would very much like to hear from you.

Package

• Salary: Up to £60,000 per annum, dependent on experience
• Car allowance
• Discretionary company bonus
• Pension scheme
• Private Medical Insurance
• Death in Service cover
• Critical Illness cover
• Income Protection
• 23 days annual leave plus bank holidays
• Optional Holiday Buy Scheme

How to Apply

All applicants are required to complete an online assessment prior to consideration: Click on the following link to apply : https://app.testgorilla.com/s/q8gcrg9b

Applications Close: 30th June, 2026

Shortlisted candidates will be contacted by a member of our team and will be subject to further assessment, including DISC personality profiling.

NOTE: NO RECRUITMENT AGENCIES.

Pay: Up to £60,000.00 per year

Work Location: On the road