Queen Anne jobs

Queen Anne Street Medical Centre is thrilled to announce the expansion of our facilities to Harley Street, London. We are committed to delivering world-class clinical services, and as part of our growth, we are seeking a dedicated Receptionist to join our Facilities team.

Key Responsibilities:

• Manage the flow of patients arriving at our reception desk for appointments or queries.
• Efficiently coordinate patients between our various hospital clinic disciplines.
• Ensure consult rooms and treatment rooms are prepared for visitors.
• Schedule appointments via telephone, reception desk, and computer system.
• Effectively handle incoming and outgoing emails, deliveries, and time sensitive mail.
• Liaise with the various departments to coordinate hospital matters.
• Accurately collect cash payments from patients and process transactions.
• Conduct stock-taking.
• Minute taking.
• Prepare patient files and enter patient and hospital data using FH internal patient records system.
• Arrange catering for patients and Surgical staff.

Qualifications and Skills:

• You must be confident in delivering five-star customer services, and the ability to remain calm under pressure and multiple situations.
• Must have 2 years of experience working in customer facing roles.
• Well presented, a team player with an excellent attitude towards their work.
• Must have exceptional telephone manner and excellent written English to respond to emails in a 5* manner.
• Good IT skills (i.e. word processing/Excel /power point using computerized systems.
• Any experience in health care is an advantage.

Benefits:

25 Days Holiday per Annum, plus UK Public Holidays

Day Off on your Birthday

A Contributory Pension Scheme

Private Healthcare Scheme

• Flexible hours: 6:45-3:15/ 8:30-5/10:30-7
• Ability to work at both locations (15min walk between sites)

Job Type: Full-time

Pay: £25,000.00 per year

Work Location: In person