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    • Loading/offloading catering equipment/stock from TPE trains.
    • Hours: Full Time (39 hours) with the possibility of additional hours.
  • View similar jobs with this employer
    • Provide 'at seat trolley service' on TPE trains, ensuring outstanding customer service, managing stock, and handling transactions.
    • Hours: Full Time (39 hours).
    • Hours: Full Time (40 hours).
    • Shifts: Rotational shifts between 6am and 10:30pm, including weekends.
    • Applicants must be 18 years or older due to certain…
    • Oversee efficient loading/unloading of catering equipment and stock from trains.
    • Hours: Full Time (39 hours).
    • Shifts: Rotational shifts between 5:30am and 10pm,…
    • Previous catering experience preferred but not essential - full training will be provided.
    • You will provide a safe,friendly environment for all our customers…
  • View similar jobs with this employer
    • Provide 'at seat trolley service' on TPE trains, ensuring outstanding customer service, managing stock, and handling transactions.
    • You should be able to anticipate client needs, provide excellent service, and resolve issues quickly and effectively.
    • A day in the life of….
    • You should be able to anticipate client needs, provide excellent service, and resolve issues quickly and effectively.
    • A day in the life of….
    • Work collaboratively with site teams to ensure catering provision supports operational needs.
    • Provide excellent customer service, responding to queries and…
    • Previous catering experience preferred but not essential - full training will be provided.
    • You will provide a safe,friendly environment for all our customers…
    • Step in to resolve service issues quickly and effectively.
    • Oversee event service from setup through to delivery and breakdown.
    • Setting up the dining room for breakfast, lunch, and dinner service.
    • Contract: Casual, hours offered as required during busy periods.
    • Additional days annual leave for long service.
    • Provide scanning, photocopying, mail and filing services.
    • To provide comprehensive organisational, administrative…
    • Liaise with operational departments across the railway.
    • Assist with occasional event support and railway activities.
    • Full training and ongoing support.
    • Food service: 1 year (preferred).
    • In addition to serving customers in a warm and friendly manner and maintaining a high standard of customer service the…

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Job Post Details

Customer Services Assistant - job post

SSP
2.8 out of 5 stars
Carlisle CA3 8NT
£13.65 an hour - Full-time

Job details

Pay

  • £13.65 an hour

Job type

  • Full-time

Location

Carlisle CA3 8NT

Benefits

Pulled from the full job description

  • Employee discount

Full job description

CUSTOMER SERVICE ASSISTANT - CARLISLE STATION


Pay Rate: £13.65 per hour.

Hours: Full Time (39 hours) with the possibility of additional hours
Shifts: Between 6:00am to 9:30pm


  • Due to some responsibilities within the Customer Service Assistant role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.


We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.


AS A CUSTOMER SERVICE ASSISTANT YOU’LL:


  • Operating delivery equipment for train-side deliveries (Full training provided).
  • Loading/offloading catering equipment/stock from TPE trains.
  • Order assembly and stock control.
  • Comply with Health & Safety/Food Hygiene Regulations.


WHY JOIN AS CUSTOMER SERVICE ASSISTANT?


At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:


  • Discounted Meal while on shifts.
  • Employee Discounts.
  • Friends and Family Discount App.
  • Award-winning training, apprenticeships and development programs.
  • Health & Wellbeing Support.


Feel like you could belong at Rail Gourmet?
Apply now and embark on the best part of your journey as Customer Service Assistant!


Please be aware if your application is successful you will need to complete a DBS check.


Rail Gourmet is proud to be an equal-opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.

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