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Job Post Details

On Board Host - job post

SSP
2.8 out of 5 stars
Newcastle upon Tyne NE1 5DL
£13.65 an hour - Permanent, Full-time

Job details

Pay

  • £13.65 an hour

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Weekend availability
  • Rotating shift

Location

Newcastle upon Tyne NE1 5DL

Benefits

Pulled from the full job description

  • Free or subsidised travel
  • Employee discount
  • Company pension
  • Cycle to work scheme

Full job description

Join Rail Gourmet - Catered to You and Your Career!


Rail Gourmet UK is seeking a motivated individual to join our team as On Board Host for TransPennine Express (TPE) at Newcastle Central Station.


Hours: Permanent Full Time 40 hours
Shifts: Rotational Shifts between 5 AM to 10 PM, including some weekends
Pay Rate: £13.65 per hour plus commission


We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.


Full training will be provided.


AS AN ON BOARD HOST YOU’LL:


  • Provide 'at seat trolley service' on TPE trains, ensuring outstanding customer service, managing stock, and handling transactions.
  • Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
  • Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.


WHY JOIN AS ON BOARD HOST?


At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:


  • Travel and Leisure Pass    : FREE Travel on all TPE Trains when Off Duty for Leisure & Pleasure using a TPE Duty & Leisure Pass (issued after 3 months service); access to TPE Rover Tickets across the entire TPE Network for Friends & Family for £10 per Day.
  • Commission: Hosts earn up to 2.5% of nett sales
  • Employee Discounts: Enjoy up to a 50% discount across UK airports & railway stations at various SSP brands and franchises such as M&S, Burger King, Starbucks, Upper Crust etc.
  • Up to 75% discount off on SSP brands during work hours.
  • Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units. (T&C apply).
  • Learn while you Earn: Access to award-winning training, apprenticeships and development.
  • Internal Growth Opportunities: Build your career with us! 70% of our Managers are internal promotions.
  • Employee Rewards: Access shopping discounts, financial aid, wellbeing resources, GP appointments, and a 24/7 helpline for you and your loved ones.
  • Health and Wellbeing Support: flexible working, family-friendly leave.
  • Culture: We value diverse backgrounds, offering support networks for LGBTQ+, Women’s Network, Neurodiversity, Disability, and more.
  • Financial Support: UK Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates, Advance earned pay, and up to £5000 Loans repaid through salary.
  • Holiday Allowance: 28 days holiday pro rata, inclusive of Bank Holidays.
  • Rewards & Recognition such as RG Stars, Extra Mile Vouchers, and more.


Feel like you could belong at Rail Gourmet? Apply now and embark on the best part of your journey as On Board Host.


Please note that if your application is successful, you will be required to complete a DBS check.


Rail Gourmet is proud to be an equal-opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.

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