Realestate Apprenticeships jobs

Key Responsibilities -

• Handling tenant, landlord and contractor enquiries via phone and email.
• Supporting the property management team with day-to-day administration.
• Logging and coordinating maintenance requests.
• Liaising with contractors to arrange repairs and follow up on progress.
• Updating internal systems and maintaining accurate property records.
• Assisting with tenancy paperwork, compliance documents and property files.
• Supporting with property inspections and preparing basic inspection notes.
• Helping to monitor outstanding maintenance, rent queries and general tenant issues.
• Communicating professionally with tenants, landlords, contractors and colleagues.
• Supporting the wider lettings and property management team where required.
• Assisting with appointment booking, filing, correspondence and general office duties.
• Providing excellent customer service throughout the property management process.

Experience/ Requirements -

Requirements:

• Positive attitude and willingness to learn.
• Strong communication and interpersonal skills.
• Good organisation skills and attention to detail.
• Basic IT skills and confidence using digital systems.
• Able to work well within a team.
• Reliable, punctual and professional.
• Confident speaking with people over the phone and by email.
• Interested in building a long-term career within property management and lettings.
• Full UK driving licence and own car (preferred),
• The preferred applicant will be based in South Birmingham, Solihull or the surrounding areas.
• Must be able to commute reliably to Birmingham City Centre.

You will be undertaking a Housing Property Management Level 3 apprenticeship, which typically runs for 18 months. Throughout the programme, you will receive 1-to-1 support from a dedicated tutor while working towards an industry-recognised Housing Property Management Level 3 qualification.

Education and Experience:

• GCSE English and Maths (or equivalent) desirable
• Willingness to complete an apprenticeship qualification
• Previous experience within administration or paperwork-based roles would be beneficial but not essential
• No previous estate agency experience required, full training will be provided

Person Profile -

• Highly organised with strong attention to detail
• Ambitious and motivated individual
• Confident and professional manner
• Strong communication skills
• Team player with a willingness to learn
• Reliable and dependable
• Interested in building a long-term career within property and letting

Hours of Work

• Monday to Friday 9am to 5:30pm

Salary and Benefits

• £ 16,640 basic salary
• Full training and support through the apprenticeship programme
• Opportunity to gain a nationally recognised qualification
• Supportive and experienced team environment

Why Work with Our Client?

This is a great opportunity to join an established independent estate agency with a strong local reputation across Birmingham. You will gain hands-on lettings experience, receive full training and work towards a recognised apprenticeship qualification within a supportive and experienced team.

Job Types: Permanent, Apprenticeship

Pay: £16,640.00 per year

Application question(s):

• Do you drive and have own vehicle?
• Do you live within a 30-minute commute of the office? If yes, please confirm your travel time.
• Are you interested in building a long-term career within property and lettings?

Work Location: In person