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Reception Restaurant Part Time jobs in London

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    • Job Types: Full-time, Permanent.
    • The reservation agent has responsibility for managing all bedroom, spa and restaurant bookings and following procedures to…
    • Uphold brand standards in appearance, behaviour and service delivery at all times.
    • Strong situational awareness, ensuring guest safety and smooth traffic flow…
    • Strong understanding of guest service and reception operations.
    • Uphold all company policies, service standards and brand expectations at all times.
    • Maintain cleanliness and organisation of reception and bar areas throughout the shift.
    • Escort guests to their tables, ensuring comfort and attention to detail…
    • Strong understanding of guest service standards and restaurant operations.
    • Monitor the restaurant floor for seating availability, service flow and guest…
    • Proven supervisory experience in a host/hostess or reception role, ideally within a luxury or high‑end restaurant.
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    • Job Types: Full-time, Part-time.
    • Pay can be fairly negotiated based on experience.
    • Have a passion or specialism in teaching their subject specialism.
    • Maintain immaculate presentation of the spa reception and retail areas.
    • Complimentary meals on duty, crafted with care and served in our staff restaurant.
    • Exemplary time management and organizational skills.
    • Prior experience at reception / reservations is preferable but not mandatory.
    • Salary - £30,014.4 per annum.
    • Contract Type: Part time (20 hrs/week ).
    • In this position, you will be responsible for overseeing the nightly operations of our hotel, providing exceptional…
    • Assisting other departments with basic night-time operational needs.
    • Ensuring the reception area remains clean, organised and ready for the next shift.
    • Flexible to multi-task at the reception, breakfast.
    • Free night stays in our UK hotels and up to 30% discount in any Accor Restaurant (T&C Applies).
    • Extra time off to volunteer with one of our partner charities.
    • Ensure the night reception tasks are completed correctly and accurately in line with our standard…
    • 50% food discounts in our restaurants.
    • NOTE: The Company reserves the right to amend this job description from time to time to accommodate the requirements of…
    • As the first point of contact, you will set the tone for exceptional service and ensure that reception operations run smoothly and efficiently at all times.

Job Post Details

Brooklands Hotel & Spa logo

Reservations Agent - job post

Brooklands Hotel & Spa
3.6 out of 5 stars
KT130SL, Weybridge KT13 0SL
£26,650 a year - Permanent, Full-time
Responded to 75% or more applications in the past 30 days, typically within 3 days.

Job details

Pay

  • £26,650 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Weekend availability

Location

KT130SL, Weybridge KT13 0SL

Benefits

Pulled from the full job description

  • Referral programme
  • Employee discount
  • Gym membership
  • Free parking
  • Additional leave
  • Store discount
  • Company pension

Full job description

Brooklands Hotel is looking for a reservations agent to join our busy sales team . The reservation agent has responsibility for managing all bedroom, spa and restaurant bookings and following procedures to maximize revenue. They must demonstrate high energy levels for our fast paced environment, attention to detail and focus on providing four-star customer service to the highest standard. We are looking for someone with a great personality and can do attitude who has the ability to multi task and problem solve where needed. Rota basis 5 days out of 7 including some weekend dates on a rota basis. Previous experience in hotel front of house reception or reservations preferable, however would also suit a hospitality graduate wanting to start in the industry . Training will be given and room for progression.

Come and be part of our ‘Make it Exceptional Team’.

About us

The fabulous Brooklands Hotel has been opened since 2010 and is a modern sleek style Art Deco inspired building with bedrooms and conference suites offering state of the art facilities located on the site of the historic Brooklands race track. Understanding what it means to deliver exceptional customer service and be able to exceed guest’s expectations is imperative in this role. In return for your passion and commitment, we offer a great package including, a hotel recognition scheme with rewards, discounted use of hotel facilities, workplace pension & local attraction discount programme. If you are passionate about service and who loves going the extra mile to make sure our guests have an amazing experience, you will fit right in with our team!

Job Types: Full-time, Permanent

Pay: £26,650.00 per year

Benefits:

  • Additional leave
  • Canteen
  • Company events
  • Company pension
  • Cycle to work scheme
  • Discounted or free food
  • Employee discount
  • Free parking
  • Gym membership
  • Health & wellbeing programme
  • On-site gym
  • On-site parking
  • Referral programme
  • Store discount

Experience:

  • Hotel & Accommodations Guest Services Staff: 1 year (required)

Work Location: In person

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