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    • Dental/medical receptionist: 1 year (required).
    • Dental receptionists are a key part of the dental team, from the first phone call to the completion of treatment…
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    • Previous experience as a receptionist.
    • Excellent organisational and time management skills.
    • Qualified by experience in the role of administrator/receptionist.
    • Ensure the reception area remains tidy and welcoming at all times.
    • This role involves managing front desk operations, providing administrative support, and…
    • Answering all incoming calls/making outgoing Calls, retrieve phone messages several times a day and return calls that same day.
    • Must be able to multitask.
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    • Ensure standards of dress, safety and presentation are maintained at all times.
    • Follow Group and company policies and procedures at all times;
    • Contract Type: Permanent, term time only.
    • Maintain confidentiality and follow safeguarding policies at all times.
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    • Communication Skills - Have excellent time management and communication skills (verbal and written).
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    • Full-time | 45 hours per week.
    • Most importantly, someone who takes pride in delivering a positive experience for every customer, every time.

Job Post Details

Dental Receptionist - job post

Dental Clinic
Hove
£14 - £15 an hour - Part-time

Job details

Pay

  • £14 - £15 an hour

Job type

  • Part-time

Location

Hove

Benefits

Pulled from the full job description

  • Employee discount
  • Company pension

Full job description

Dental receptionists are a key part of the dental team, from the first phone call to the completion of treatment, they provide outstanding customer service to all patients.

Key responsibilities:

· Answering queries ensuring an exceptional patient journey both in person and over the phone

· Booking and rearranging appointments in the most efficient manner using a diary-management system

· Taking payments

Key skills and experience:

  • Excellent customer service, communication, and interpersonal skills, ideally gained in a front of house customer facing role
  • Strong attention to detail
  • High level of organisation
  • An excellent team player
  • Positive nature - able to adapt and take on change easily
  • Responsible and reliable with a strong work ethic
  • Able to use IT and computer-based systems
  • Willingness to learn and develop your skills
  • Prior experience in a dental/medical background (desirable)
  • Greeting patients with a warm welcome, answering phone, checking in & booking of patient appointments, handling customer enquiries, processing payments, general administrative work and any other duties as required
  • Personable and well presented
  • Confident in reception role
  • Strong communication skills
  • Striving for outstanding customer service
  • Able to work using own initiative, as well as part of a team.
  • Managing the appointment diaries and patient appointments with attention to detail and following practice guidelines.
  • Highly motivated, reliable, flexible, and organised

Job Types: Part-time

Salary: From £14.00 per hour - £15.00 (depending on experience and willingness to work Saturdays (half day)

Schedule:

  • 3-3,5 days a week
  • 1 or more Saturdays per month 9am-1:30pm
  • There is scope in future for increasing hours/days by adding a weekday should candidate be interested in this.

The ideal candidate must be able to communicate effectively with staff and patients, be computer literate and able to work under pressure.

The role will include working as part of the front of house reception team

Previous dental reception training would be an advantage, but not essential, as full training will be given.

If you have experience as a dental nurse or are currently a dental nurse, this will be a huge advantage.

Experience:

  • Receptionist: 1 year (preferred)

Job Type: Part-time

Pay: £14.00-£15.00 per hour

Expected hours: 24 – 30 per week

Benefits:

  • Company pension
  • Employee discount

Experience:

  • dental/medical receptionist: 1 year (required)

Work Location: In person

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