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Receptionist jobs in Bristol

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    • Inter-practice Communication: Liaise with veterinary practices to address patient needs and queries.
    • Shift Pattern: Monday – Friday on a varied shift pattern,…
    • Previous experience working on front reception desk, and using a switchboard, in a professional office environment.
    • As a Receptionist/Host, you’ll be the first point of contact for our guests, setting the tone for an unforgettable experience.
    • Exceptional customer service when dealing with guests is a must.
    • You will also need to be on evening call for a limited number of days a year*.
    • Referral programme, Financial planning services, Additional leave, Free flu jabs, Paid volunteer time, Discounted or free food, Private dental insurance, Gym…
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    • Someone with good IT Skills and Emis knowledge in general practice is preferable.
    • To communicate effectively and professionally with the Doctors, patients,…
    • Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week.
    • You’ll be responsible for carrying out the day -to -day reception…
    • Manage room bookings and visitor sign-in procedures.
    • To participate in developing and maintaining good public relationships.
    • We look for enthusiasm, ability to adapt, well presented, excellent customer service skills and flexibility to work all shift patterns.
  • View similar jobs with this employer
    • Without previous admin / receptionist experience.
    • Previous administration and/or receptionist experience.
    • Good numeracy and literacy skills.
    • Coordinate meeting room bookings and maintain booking schedules.
    • Arrange catering and refreshments for meetings and events.
    • A full UK driving licence.
    • As a Receptionist at Flight Club, you’ll be the first smile guests see and the friendly guide to their Social Darts experience.
    • Pay Scale: JG4 SCP 7-11 (£27,274 - £29,071).
    • Term Time Only plus INSET days.
    • Have experience of working in a similar educational environment;
    • Ability to tackle the original spiral staircases and assist guests with their luggage and escort them to their room (there is no lift).
    • Ability to tackle the original spiral staircases and assist guests with their luggage and escort them to their room (there is no lift).

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sales assistant
Veterinary Receptionist
615 Wells Road, Whitchurch BS14 9BE
Permanent

Job details

Pay information not provided
Annual leave, Employee discount, Employee assistance programme
Permanent
Weekend availability, Monday to Friday
615 Wells Road, Whitchurch BS14 9BE

Full job description

  • On Site
  • 615 Wells Road, Whitchurch, Bristol, United Kingdom, BS14 9BE
  • First Opinion
  • Permanent
  • Highcroft (Whitchurch)
  • Salary will be paid at the National Minimum Wage

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Are you ready to put pets first? Join our team as our new Veterinary Receptionist!


At Highcroft Veterinary Hospital, we make pets a priority every day!


Role Details:

Location: 615 Wells Road, Whitchurch, Bristol, BS14 9BE

Contract: Permanent, Full-time

Hours: 17 hours per week

Shift Pattern: Monday – Friday on a varied shift pattern, including a share in the Weekend rota

Salary: Will be paid at the National Minimum Wage

Must Haves: Previous experience as a Receptionist or in a demanding, client-focused role


Discover Our Hospital:

Get a glimpse of what makes us special: Highcroft Veterinary Hospital - Whitchurch - CVS Vets 24/7 | CVS Vets


About CVS Vets:

Joining a CVS Vets-owned practice is more than just starting a job—it's the beginning of a rewarding career with one of the UK's leading veterinary groups.

Our mission is simple yet meaningful: to provide the best possible care for animals, and this dedication guides everything we do.

With a network of over 500 practices and more than 8,000 devoted professionals, you'll become part of a supportive community focused on one goal: putting pets first.


It's in our nature – to care, to support, to learn and to progress. That's what sets us apart at CVS Vets.


About the Role:

  • Manage Communication: Handle incoming calls and schedule appointments efficiently
  • Inquiries Resolution: Respond to queries via phone, email, and in-person interactions with professionalism
  • Client Reception: Greet and register new clients, ensuring a warm welcome
  • Insurance Management: Process and manage insurance forms adeptly
  • Medication Distribution: Dispense medications as required
  • Financial Transactions: Process payments accurately and efficiently
  • Emotional Support: Provide empathy and understanding to clients during distressing times, while maintaining professionalism
  • System Utilisation: Organise patients using the in-house system efficiently
  • Inter-practice Communication: Liaise with veterinary practices to address patient needs and queries
  • Debt and Refund Management: Make necessary phone calls regarding debts, belongings, and refunds
  • Client Care: Above all, ensure that every client feels welcomed and valued at our practice

Who We're Looking For:

  • Previous experience as a Receptionist or in a demanding, client-focused role is a must; experience in a veterinary setting is a bonus!
  • Resilience and the ability to handle emotional situations with kindness and professionalism
  • Strong communication skills paired with genuine empathy
  • Outstanding customer service skills and experience with the public
  • Positive attitude and superior teamwork abilities
  • Proficiency in Microsoft Office and database systems

Our Offer to You:

We understand that benefits matter. Here are just a few of the perks you'll enjoy:

  • Salary aligned with the National Minimum Wage
  • Five weeks' annual leave (pro rata) per annum, plus bank holidays
  • Staff discount scheme on Veterinary bills and care
  • Staff discount on Animed Direct, our online dispensary, where you can benefit from discounts on pet medicines, products and food
  • Employee Assistance Programme for confidential wellbeing support
  • And lots more, as part of our commitment to help you feel recognised, supported and appreciated!

For a full list of what we offer, : CVS Vets | What We Offer


Our innovative Receptionist Careers Pathway offers a clear, structured path to develop your skills and grow within CVS. With a range of courses, you'll gain the knowledge and confidence to deliver top-tier client service and advance your career with us.


CVS Vets is dedicated to fostering an inclusive workplace where everyone can be their true selves, celebrating diversity and empowering each team member to perform at their best.

We're committed to building a workforce that reflects the diverse communities we serve.


Ready to join us?


Please note: We can only accept or progress applications from candidates with the Right to Work in the UK, as we are unable to offer visa sponsorship for clinical support roles due to Home Office criteria.

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