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Receptionist jobs in Cumbernauld

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    • Administrative Support: Coordinate meeting room bookings, manage office supplies, and assist other departments with data entry or document preparation.
    • Shifts: 5 over 7 days - 7.45am-4.15pm (early shift) and 1.30-10pm (late shift) with other options in between Mon-Fri.
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sales assistant
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Receptionist/Customer Service
SPECTRUM PROPERTIES (SCOTLAND) LTD
1 Norman Street, Glasgow G40 4JS
£26,000 - £30,000 a year
Full-time
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Job details

£26,000 - £30,000 a year
Gym membership, Company pension, On-site parking
Full-time
1 Norman Street, Glasgow G40 4JS

Full job description

Job Description:

We at Spectrum House are seeking a receptionist and customer service professional to be the “face and voice” of our front of house. This role is full-time, Monday - Friday, 08:30 - 18:00. This isn’t just a desk job; you will be the primary architect of our customer journey, ensuring every visitor feels welcomed, providing high-level support to resolve enquiries, and serving great coffee from our on-site kiosk.

This is an exciting time to join and grow with the business in our new state of the art facility. We support businesses with a flexible approach to office working, where clients will book long or short blocks, whether that's unit space, an office, a hot desk or a meetings room, Spectrum House can facilitate their needs.

Key Responsibilities:

  • Front-of-House Excellence: Greet visitors warmly, manage the reception area, and handle security protocols such as visitor passes and sign-ins.
  • Coffee Kiosk: Prepare and serve coffee and drinks for clients and visitors, keep the kiosk clean and stocked, and follow food hygiene standards. Barista training will be provided.
  • Relationship Management: Act as a dedicated point of contact for client enquiries, taking ownership of issues from first contact through to resolution.
  • Administrative Support: Coordinate meeting room bookings, manage office supplies, and assist other departments with data entry or document preparation.
  • Scheduling: Manage booking calendars to ensure there are no double bookings.
  • Mail Handling: Receive and sort mail and deliveries for tenants.

Required skills and qualifications:

  • Experience: 3 years in a customer-facing role, ideally in reception or front of house. Hospitality or retail experience is also valued.
  • Tech Savvy: Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable learning CRM or booking software.
  • Soft Skills: Exceptional empathy, active listening, and the ability to stay calm and professional during busy periods.
  • Organisation: Proven ability to multitask and prioritise tasks in a fast-paced environment.

Desirable:

  • Barista or hospitality experience, though training will be provided.
  • Food hygiene certificate (or willingness to obtain one).

Working Environment:

This is an active role that may involve standing for extended periods, moving between reception and the coffee kiosk, and lifting stock and deliveries. We're happy to discuss any reasonable adjustments.

Pay: £26,000.00-£30,000.00 per year

Benefits:

  • Company pension
  • Gym membership
  • On-site parking

Experience:

  • reception: 1 year (preferred)
  • customer facing: 3 years (required)

Work Location: In person

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