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Job Post Details

Experienced Dental Receptionist/Patient Care Co-ordinator - job post

Beaumont Dental
89 Bolton Road, Salford M6 7HN
From £13 an hour - Permanent, Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • From £13 an hour

Job type

  • Permanent
  • Full-time

Shift and schedule

  • No weekends
  • Monday to Friday

Location

89 Bolton Road, Salford M6 7HN

Benefits

Pulled from the full job description

  • Employee discount
  • Free parking

Full job description

Dental Receptionist/Patient Care Coordinator

Location: Salford, Greater Manchester

Full Time | Permanent | Monday to Friday (No Weekends)

Salary: £13.00–£13.65 per hour depending on qualifications and experience, plus bonus scheme and funded training opportunities.

Help Us Create an Exceptional Patient Experience

At Beaumont Dental, we're more than just a dental practice. We're a modern, five-surgery practice in Salford with ambitious plans for growth and a clear vision: to provide exceptional patient care while creating a workplace where our team can thrive.

As our practice continues to expand, we're looking for a friendly, organised and enthusiastic Receptionist/Patient Care Coordinator to join our team and help deliver an outstanding experience for every patient who walks through our doors.

This is an ideal opportunity for someone who enjoys working with people, takes pride in providing excellent customer service, and wants to be part of a supportive and growing team.

Our Mission

  • To work together to create an exceptional patient journey
  • To make Beaumont Dental an exceptional place to work

The Role

As a Dental receptionist/ Patient Care Coordinator, you'll be at the heart of the patient journey. From the first phone call to welcoming patients into the practice, you'll play a key role in ensuring every patient receives a warm, professional and seamless experience.

Your Responsibilities

  • Welcoming patients and creating a positive first impression
  • Answering telephone calls and responding to enquiries with professionalism and care
  • Booking and managing appointments efficiently
  • Supporting patients with forms, payments and treatment enquiries
  • Maintaining accurate patient records using our dental software systems
  • Liaising with clinicians and the wider team to ensure smooth daily operations
  • Helping patients feel informed, reassured and valued throughout their journey with us
  • Supporting practice growth through excellent customer service and patient communication

What We're Looking For

Essential

  • Previous experience in a customer service, reception or front-of-house role
  • Excellent communication and interpersonal skills
  • Strong organisational skills and attention to detail
  • Confidence using computers and learning new systems
  • A positive, proactive and professional attitude

Desirable

  • Previous dental reception experience
  • Qualified GDC-registered Dental Nurse looking for a reception-based role
  • Experience using dental software systems
  • Knowledge of appointment scheduling and patient administration

Salary & Benefits

  • £13.00 per hour for candidates with relevant reception or customer service experience
  • £13.65 per hour for qualified Dental Nurses working in a reception-based role
  • Performance-related bonus scheme
  • Clear career progression pathway
  • Regular salary reviews linked to development and responsibility
  • Fully funded training and development opportunities
  • Monday to Friday working only – no weekends

Training & Career Development

We believe in investing in people who invest in us.

For team members who demonstrate commitment, initiative and a desire to develop, we offer fully funded training opportunities, including:

  • Dental software and practice management training
  • Compliance and administration development
  • Customer service and communication courses
  • CPD and professional development relevant to your role
  • Future progression opportunities within practice management and leadership

Why Join Beaumont Dental?

We're building a team of people who genuinely care about patients and each other. As we continue to grow, we're creating exciting opportunities for ambitious individuals who want more than just a job.

If you're looking for a role where you'll be valued, supported and given opportunities to develop, we'd love to hear from you.

Job Type: Full-time, Permanent

Schedule:

  • Monday to Friday
  • No weekends

Additional Pay:

  • Bonus scheme

Benefits:

  • Employee discount
  • Free parking

Work Location: In person, Salford, Greater Manchester

Job Types: Full-time, Permanent

Pay: From £13.00 per hour

Work Location: In person

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