Receptionist jobs in Guildford

The Mill Medical Practice is a highly regarded, friendly practice based in Godalming, Surrey. We provide high quality clinical care to over 17,000 patients, retaining an outstanding rating in our most recent CQC, conducted in November 2025. We are high achievers for Quality and Outcomes Framework, at the end of the last financial year the points we achieved equated to 98.4%. We use EMIS Web, Docman, Lexacom, AccuRx and EPS.

We are a successful training practice with seven partners, and four salaried doctors. We work in a multi-disciplinary team with three paramedics, a nurse practitioner, first contact physiotherapist, GPiMHS, a clinical pharmacist and pharmacy technician. We have excellent administrative, nursing and health care assistant support.

The practice is located in purpose-built premises on the outskirts of Godalming, which we moved into seventeen years ago. We offer a wide range of enhanced services including minor surgery, contraception, and anticoagulation. We offer a hybrid model of access to our patients. We are a member of East Waverley PCN, working alongside four other surgeries.

The ideal candidate should have good people skills, a high standard of written and verbal communication skills, common sense and be a team player. Strong computer skills are essential. Customer Service experience is essential. Previous experience of working in a GP Practice is desirable but not necessary as full training will be given.

You will need to be able to:

· Remain calm and professional in an extremely fast paced and pressurised environment.

· Always maintain patient confidentiality

· Be able to act quickly when assessing patients’ needs.

· Be able to communicate clearly and effectively with the correct person or service.

Some duties of the job include:

· Covering a busy reception desk

· Answering the telephone

· Booking and amending appointments

· Ensuring smooth flow of information between patients/visitors and the relevant practice team member.

· Managing complex queries

· Dealing with prescriptions

· Following practice policies and procedures

We have one position available, as follows:

1 Receptionist/care navigators to work 19 hours per week:

1 x Receptionist

Thursday 8am-7pm

Friday 8am - 5pm

Past applicants need not apply.

Job Types: Part-time, Permanent

Expected hours: 19.0 per week

Benefits:

• Company pension

Work Location: In person