Receptionist jobs in Linlithgow

Who We Are

EvoDental is a leading UK dental specialist provider, dedicated exclusively to advanced dental implant treatment. With purpose-built clinics across the UK, including our Edinburgh practice, we focus on delivering life-changing full-mouth dental implant solutions that restore confidence, comfort, and quality of life for our patients.

We pride ourselves on combining clinical excellence with genuine compassion. Our teams work collaboratively to ensure every patient feels welcomed, supported, and fully informed throughout their treatment journey. By using cutting-edge technology and evidence-based techniques, we provide outstanding outcomes while maintaining a calm, respectful, and patient-centred environment.

Life is too short to work somewhere ordinary…So, why not work somewhere extraordinary!

The Role

We are seeking a friendly, organised, and proactive Dental Receptionist/Administrator to join our Edinburgh practice on a fixed-term maternity cover contract.

This role is central to the smooth day-to-day running of the practice, providing a professional and welcoming front-of-house service while supporting essential administrative and compliance processes.

The successful candidate will play a key role in patient care, appointment management, and practice administration, ensuring a high standard of service and accurate record keeping at all times.

Responsibilities

Reception & Patient Services

• Provide a warm, professional welcome to patients, both in person and over the phone.
• Manage appointment bookings, cancellations, and recalls efficiently using the practice management system.
• Handle patient enquiries with sensitivity and professionalism.Process patient payments, issue receipts, and manage end-of-day cashing up procedures.
• Process patient payments, issue receipts, and manage end-of-day cashing up procedures.

Administrative & Practice Support

• Maintain accurate and up-to-date patient records in line with GDPR requirements.
• Support clinicians and the wider practice team with day-to-day administrative tasks.
• Manage correspondence, emails, and documentation relating to patient care and practice operations.
• Assist with stock ordering and general office organisation as required.

Compliance & Records

• Ensure patient documentation is complete and correctly filed.
• Support compliance with regulatory and data protection standards.
• Assist with monitoring key administrative requirements and practice procedures.

Requirements

Essential

• Previous experience in a receptionist or administrative role.
• Excellent communication and customer service skills.
• Strong organisational skills with good attention to detail.
• Confident IT skills and ability to learn practice management systems.

Desirable

• Previous experience in a dental or healthcare setting.
• Knowledge of dental software systems.
• Understanding of patient confidentiality and GDPR principles.

Personal Attributes

• Friendly, approachable, and patient-focused.
• Reliable, adaptable, and able to manage a busy front desk.
• Professional, discreet, and a strong team player.

Why Choose Us?

• 31 days annual leave rising to 33 for long service.
• Day off for your Birthday
• Company events
• Salary Sacrifice Pension
• Cycle to work scheme
• Life assurance
• On-site parking
• Recruitment Referral programme
• Team Welfare benefits e.g. gym membership
• Private medical insurance and free eye tests

Why EvoDental is a great place to work

At EvoDental, people are at the heart of everything we do. We believe that exceptional patient care starts with a supported, engaged, and valued team. We foster a positive and professional workplace where everyone’s contribution matters, and teamwork is encouraged across all roles.

Our practices are well-organised, modern, and purpose-built, allowing our teams to focus on delivering high-quality care without the pressures of a general dental environment. We offer thorough training, clear processes, and a supportive leadership structure to help our colleagues feel confident and successful in their roles.

Whether you are patient-facing or working behind the scenes, you will be part of a close-knit team that takes pride in making a meaningful difference every day.

Our Values

Excellence – We are committed to delivering the highest standards in everything we do, from patient care to professional conduct.

Integrity – We act honestly, ethically, and transparently, building trust with our patients, colleagues, and partners.

Teamwork – We work collaboratively, supporting one another to achieve the best outcomes for our patients and our practice.

Making a Difference – We take pride in transforming lives through the work we do, knowing that every role contributes to meaningful, life-changing outcomes.

Caring and Compassionate – We treat every patient and colleague with empathy, kindness, and respect, ensuring a supportive and welcoming environment.

Job Types: Part-time, Temporary

Benefits:

• Additional leave
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking
• Private medical insurance
• Referral programme
• Store discount

Experience:

• Dental receptionist: 1 year (preferred)

Work Location: In person