Receptionist jobs in Newcastle upon Tyne
- MERCUREWashington
- Gym membership
- Free parking
- Company pension
- On-site parking
- To operate the hotel switchboard, answering it to the company standard, ensuring that all messages are correctly handled and processed to guests’ rooms…
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- NOVOTELNewcastle upon Tyne
- From morning shifts until evening work.
- You will be trained to provide a multi-functional service required within Front of House, Bar, Food and Beverage and…
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- NOVOTELNewcastle upon Tyne
- From morning shifts until evening work.
- You will be trained to provide a multi-functional service required within Front of House, Bar, Food and Beverage and…
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- St Philips Care Caledonia LtdChilton DL17 0EX
- Paid training
- Referral programme
- Annual leave
- Company pension
- Reporting to and working in a direct relationship with the Care Centre Manager the Administrator must effectively organise and manage all administrative matters…
- MCR Property Group LtdSunderland
- Environment Control: Maintaining a clean, organised and welcoming reception area, communal spaces and meeting rooms.
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Dental Nurse/Receptionist
Urgently neededS.Nepali Dental PracticeGosforth NE3 4LE- Employee discount
- Company events
- On-site parking
- A qualified or experienced dental nurse is desirable.
- Applications for trainee dental nurses are also welcome.
- This is a full time post.
Receptionist
Often replies in 2 daysRoyal Station HotelNewcastle upon Tyne- Referral programme
- Employee discount
- Bereavement leave
- Employee assistance programme
- Company pension
- Discounted or free food
- Shift pattern: 7am - 3:30pm, 9am - 5:30pm, 1pm - 9:30pm, 2:30pm - 11pm.
- As a Receptionist at Cairn Group, you’ll be the first smiling face our guests see—and…
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- Watch DentalNewcastle upon Tyne NE7 7XS
- We are seeking a professional and friendly experienced Dental Receptionist to join our dental practice.
- Knowledge of dental terminology or previous experience…
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- Watch DentalNewcastle upon Tyne NE7 7XS
- We are seeking a professional and friendly experienced Dental Receptionist to join our dental practice.
- Knowledge of dental terminology or previous experience…
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Medical Receptionist
Often replies in 3 daysBROADWAY MEDICAL PRACTICESunderland- On-site parking
- Being the first point of contact in our friendly welcoming practice greeting patients and visitors with dignity and respect ensuring that their contact with the…
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- PRUDHOE MEDICAL GROUPPrudhoe NE42 5PW
- Employee discount
- Sick pay
- Company pension
- On-site parking
- Working in Reception, dealing with patients and visitors to the practice and handling telephone enquiries such as booking patient appointments or working on the…
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BOSCH CAR SERVICE CENTRE FRONT OF HOUSE / RECEPTIONIST
Often replies in 3 daysD Cole Bosch Service CentreSpennymoor DL16 6TL- Employee discount
- Free parking
- On-site parking
- The role requires a friendly demeanour, strong organisational abilities, and proficiency in office software.
- Assist with invoicing and processing payments using…
View similar jobs with this employerIntraHealthBelmont DH1 2QW- Our frontline teams are supported by a centralised back office function; providing executive, finance, HR, administration and data analysis support.
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- DenticentreDurham DH1 5HW
- Employee discount
- Sick pay
- Free parking
- Cycle to work scheme
- On-site parking
- Previous dental r administrative experience is preferred.
- The successful candidate will be the first point of contact for patients, providing excellent customer…
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- Mariposa Care GroupShildon DL4 1NX
- Referral programme
- Private health care options helping reduce the cost of essential bills, such as dental and optical treatment.
- You’ll be confident and competent when it comes to…
View similar jobs with this employerReceptionist
Often replies in 1 dayArnold ClarkNewcastle upon Tyne NE28- Employee discount
- Company pension
- Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments.
- 33 days’ holiday allowance with room to grow.
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Job Post Details
Job details
Job type
- Full-time
Location
Benefits
Pulled from the full job description
- Gym membership
- Free parking
- Company pension
- On-site parking
Full job description
The Mercure Newcastle George Washington Hotel Golf and Spa is an independently owned hotel, golf and leisure complex located on the outskirts of Newcastle upon Tyne. The hotel has been awarded and become an AA 4 Star Hotel. The Washington-based hotel offers a convenient location for visitors to the Tyne and Wear region with easy access to the major road network and within 15 minutes of Newcastle upon Tyne, Sunderland and Durham.
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Job Description
Receptionist
First impressions are everything! As a Receptionist, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
We need people like you. Reliable people who speak with a smile and deliver a warm welcome. At The Mercure Newcastle George Washington Hotel, we respect our staff for what they are: individuals and team players whose skills make us one of the world’s top companies. Flexibility is key to our business culture and we aim to help everyone get the work/life balance right.
You’ll be the public face of the hotel – and your public will expect you to be an expert in many areas. You’ll have good knowledge of our facilities and services, understand billing and messaging, even advise on local tourist attractions.
What is in it for you:
- In return we will give you free meals on duty, access to a pension scheme, lunch at work included when on shift, free uniform and hotel discounts worldwide.
- Shifts are 6:45 AM to 3:15 PM or 2:45 PM to 11:15 PM and you will be required to do a mixture of both. One in four weekends are guaranteed to be off work.
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Company pension
- Free on site parking
- Swim and Gym membership on premises
What you will be doing:
- To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
- To provide professional, friendly and efficient Reception service to all guests of the hotel, whilst achieving maximum revenue and guest satisfaction.
- To maintain standards of hospitality as laid down by hotel and company policies and procedure.
- To welcome all guests on their arrival and assist them in a courteous, helpful manner with registration and when checking out of the hotel.
- Ensure the hotel cash handling and credit procedures and to report any discrepancies to your Supervisor immediately.
- To operate the hotel switchboard, answering it to the company standard, ensuring that all messages are correctly handled and processed to guests’ rooms immediately.
- To monitor all guest accounts and to make sure all charges posted are correct with supporting documentation.
- To take reservations and event bookings according to company standard during periods when the Reservations and Sales Office is unmanned or busy, ensuring all necessary information is completed and recorded accurately.
- To upsell all hotel facilities within the hotel to guests. There are incentives for each upsell and revenue generation.
- To ensure the security of guest valuables, departmental keys and floats. This to include ensuring company procedures are strictly adhered to at all times.
- To deal with guest enquiries, either by email, telephone, letter or face to face.
Qualifications
Your experience and skills include:
- Service focused personality is essential
-
You must have at least one years experience working front of house in a hotel, ideally on reception.
-
You must have a good general education and excellent customer service skills.
Additional Information
Experience is an asset
- Prior experience working with Opera or a related system
- Fluency in English additional languages are a plus
Your team and working environment:
- The Mercure Newcastle George Washington Hotel Golf & Spa is an Accor franchised property owned and operated by George Washington Golf & Country Club Limited
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.