Receptionist jobs in North Lanarkshire

Job Summary

We are seeking a highly skilled and dynamic Experienced Receptionist to join our vibrant team. In this pivotal role, you will be the welcoming face of our organization, providing exceptional guest services and ensuring smooth daily operations. Your energetic and professional demeanor will set the tone for visitors and callers alike, creating a positive first impression. The ideal candidate will possess strong multilingual or bilingual abilities, excellent phone etiquette, and a background in hospitality or hotel experience. This paid position offers an exciting opportunity to showcase your hospitality expertise and contribute to a welcoming environment for clients, guests, and staff.

Duties

• Greet visitors warmly, assist with inquiries, and direct them appropriately to ensure a seamless arrival experience
• Manage all incoming calls with professionalism, utilizing excellent phone etiquette to handle inquiries efficiently
• Maintain a tidy and organized reception area that reflects the organization’s standards of hospitality
• Coordinate appointments, reservations, and visitor schedules with precision and attention to detail
• Support administrative tasks such as data entry, mailing, and document management to facilitate smooth office operations
• Assist with guest services by providing information about facilities, amenities, or local area attractions as needed
• Collaborate with team members to ensure all guest needs are met promptly and courteously

Requirements

• Proven experience as a receptionist or in a similar front desk role within hospitality or hotel environments
• Multilingual or bilingual skills to effectively communicate with diverse guests and visitors
• Exceptional phone etiquette with the ability to handle multiple lines confidently
• Strong guest service orientation with a friendly, approachable demeanor
• Excellent organizational skills and attention to detail in managing schedules and administrative tasks
• Previous experience in hospitality or customer service roles is highly desirable
• Ability to remain energetic, positive, and professional in a fast-paced environment

Join us if you’re passionate about delivering outstanding guest experiences! We value energetic individuals who thrive on creating welcoming atmospheres and take pride in representing our organization with professionalism. This is an exciting opportunity for an experienced receptionist eager to make a positive impact every day.

Pay: £13.25 per hour

Expected hours: 24.0 – 38.0 per week

Benefits:

• On-site parking

Experience:

• Hotel reception: 5 years (required)

Work Location: In person