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Job Post Details

Aesthetics Medical Receptionist/Personal Assistant - job post

SkinZ Aesthetics
13 Eaglesham Road, Glasgow G76 7BU
From £13 an hour - Part-time, Zero hours contract

Job details

Pay

  • From £13 an hour

Job type

  • Zero hours contract
  • Part-time

Shift and schedule

  • Flexitime

Location

13 Eaglesham Road, Glasgow G76 7BU

Benefits

Pulled from the full job description

  • Flexitime
  • Employee discount
  • Work from home

Full job description

Skinz Aesthetics

13 Eaglesham Road

Clarkston

Glasgow

G67 7BU

Job Description

Role Title:

Part-Time Receptionist/ Personal Assistant

Reporting To:

Clinic Owner & CEO, Nurse Zarah Nosratzadeh

About Skinz Aesthetics:

Skinz Aesthetics, led by Nurse Zarah, is a highly regarded medical aesthetics practice providing advanced treatments in a professional, welcoming environment. Known for clinical excellence, personalised care, and discretion, the clinic is dedicated to helping patients look and feel their best.

Position Overview:

We are looking for a warm, emotionally intelligent Part-Time Receptionist/Personal Assistant to support Nurse Zarah with business operations and occasional personal admin. The ideal candidate will be organised, proactive, and passionate about delivering exceptional client care, ensuring every patient interaction reflects the Skinz Aesthetics standard of excellence.

Key Responsibilities:

Clinic & Administrative Support

· Manage appointments, scheduling, methods of payment and patient communications.

· Respond to voicemails, emails, and messages in a timely, professional, and compassionate way.

· Maintain a clear understanding of all services, pricing, and treatment details.

· Track and manage clinic stock levels, liaising with suppliers as needed.

Client Care

· Handle all patient interactions with empathy and a white-glove approach.

· Ensure clients feel heard, respected, and valued in every communication.

· Manage sensitive information with discretion and professionalism.

Social Media & Marketing Support

· Liaise with the social media team to provide updates on offers, services, and website changes.

· Support marketing efforts by ensuring consistent communication between clinical and creative teams.

Personal & Lifestyle Support

· Manage personal emails, ensuring timely responses and follow-up where required.

· Provide assistance with personal scheduling, including appointments, reminders, and diary management.

· Support with travel research, planning, and booking for both personal and professional trips (flights, accommodation, transport, itinerary coordination).

· Source and coordinate personal purchases, gifts, or bookings (e.g., spa appointments, restaurants, or special occasions).

· Handle confidential information and personal matters with the highest level of discretion and professionalism.

· Assist with occasional household or lifestyle admin such as insurance renewals, online orders, or service bookings.

· Liaise with trusted contacts or suppliers when required to help streamline both personal and clinic-related tasks.

Key Skills & Attributes:

· Excellent communication and interpersonal skills.

· High emotional intelligence and discretion.

· Strong organisational and multitasking abilities.

· Tech-savvy with proficiency in scheduling and CRM systems.

· Detail-oriented and proactive.

· Professional, polished, and compassionate manner.

Experience & Qualifications:

  • Previous experience as a Receptionist and/or Personal Assistant in a patient-facing/customer service role.
  • Experience within aesthetics, beauty, healthcare, or wellness is desirable.
  • Confident using digital tools such as booking systems, CRM platforms, and email automation software.

Compliance & Professional Standards
As this role involves access to confidential patient and business information, the successful candidate must:

· Hold valid Professional Indemnity and Public Liability insurance.

· Be fully compliant with GDPR and Data Protection regulations.

· Agree to and sign a Non-Disclosure Agreement (NDA) prior to starting.

· Demonstrate secure working practices when handling sensitive data.

· Uphold the highest level of confidentiality and discretion at all times.

Working Hours & Details:

  • Part-time, remote position (approx. 7-22 hours per week).
  • Flexibility required for occasional urgent communications.
  • Regular weekly check-ins with Nurse Zarah.

Benefits:

· Staff discounts

How to Apply:

Please send your CV and a short cover note outlining your relevant experience and why you would be a great fit for Skinz Aesthetics to [skinzaesthetics@hotmail.com].

Pay: From £13.00 per hour

Expected hours: 7 – 22 per week

Benefits:

  • Employee discount
  • Flexitime
  • Work from home

Work Location: In person

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