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Receptionist jobs in Renfrewshire

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    • Accountable for driving customer experience and becoming the first point of contact for tenants and visitors within the building.
    • You’ll also be able to supervise other receptionists,ensuring that the correct standards and methods of service are maintained.
    • Additionally, some experience with hotel management software systems such as Opera or Fidelio will be an added advantage.
    • Minimum of 30 days holiday.
    • Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and…
    • Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns.
    • Ensure team members have updated knowledge of all room…
    • As a Dental Nurse, you will play a crucial role in providing excellent patient care and assisting the dental team in delivering high-quality dental services.
    • Free on-street parking is available with good public transport links.
    • Your role will include both chairside and occasional reception duties, assisting with a…
    • You will be responsible for the arrival and departure of our guests and the completion of all shift checklists.
    • You are flexible with working nights shifts.
    • Coordinate closely with Housekeeping to ensure rooms are inspected and ready prior to guest arrival.
    • This role ensures smooth and efficient guest arrivals,…
    • Access to exclusive £100 room rates across the PoB Hotels collection.
    • Shift pattern: 40 hours per week 5/7 days including evenings and weekends.
    • Check all telephone charges from meeting rooms and ensure they are posted to correct folios.
    • RESPONSIBLE FOR: To greet guests in accordance with training and…
    • Welcome and check in/out of guests.
    • Cash handling and processing credit card transactions.
    • Handling telephone and email enquiries in a timely and professional…
    • Managing meeting room bookings and ensuring rooms are fully prepared.
    • As the first point of contact for clients and visitors, you will be responsible for…
    • Part-time hours to be negotiated.
    • Approximately 19 hours per week with some flexibility to cover holidays, sickness absence.
    • Proficiency in using hotel management software is desirable.
    • Ideal candidate to have a UK driving licence due to our location.

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Job Post Details

Corporate Receptionist (FOH) - job post

SecuriGroup Ltd
3.0 out of 5 stars
Glasgow
£14.40 an hour - Full-time

Job details

Pay

  • £14.40 an hour

Job type

  • Full-time

Location

Glasgow

Full job description

Mayfair Front of House are currently recruiting a Corporate Receptionist to join our team in Glasgow.

Working Pattern: 08:30-17:30
Working Location: Glasgow

The Receptionist is the first person most service users and visitors will meet on arrival at the property, so it is important this first contact is conducted in a friendly, polite and courteous manner along with excellent presentation and efficiency.

We seek to provide “best quality” property and asset management services to clients, and this is a key role with responsibility to manage the provision of reception, concierge and on-site direction of building services to client properties, building tenants and their visitors.

As a customer service role, the employee needs to demonstrate excellent interpersonal and communication skills with other people with whom they will interact in a variety of roles.

KEY RESPONSIBILITIES

JOB SPECIFICATION

Specific FOH Customer Service Roles

  • Contribute to the culture and act as an ambassador for the client’s strategy

· Provide a welcoming and friendly “first” impression of the property

· Driving the Guest Services offering

· Accountable for driving customer experience and becoming the first point of contact for tenants and visitors within the building

· Maintain a clean and efficient work area.

· Answer telephone, directing calls to the site FM when required

· Meet and Greet visitors and direct them to their requested destination.

· Aid the site FM in the management of the parking

· ANPR system by adding or removing any Vehicle Registrations (VRNs) as requested by tenants utilizing the parking management PC. (if required)

· Report any jobs that are required by utilizing the online portal

· Liaise with the site FM on all matters regarding health and safety relating to the site.

· Ensure ALL contractors/service providers book in using the correct method

· Liaise with FM regarding day-to-day issues and tasks

· Liaise with suppliers and contractors regarding faults within the building on behalf of the site FM

· Maintain daily site check list

Experience

· Excellent customer service & meet/greet skills

· Experience in managing different and diverse facilities

· Experience in managing service providers

· First Aid Trained

· Valid DBS (can be obtained)

Knowledge and Skills

· Have a working knowledge of Health & Safety legislation (preferred not essential)

· Good command of MS Office, Excel, Outlook and Teams

· Ability to develop and apply technical knowledge

· Numerical ability

· Strong written and verbal communication skills

· Ability to deal with confrontitional people and defuse situations before they esculate

We can’t stress enough how important the personality fit is for this post. An individual who will engage with clients, be personable, friendly and approachable. Professional yet down to earth. We are looking for a brand ambassador for the company that is always looking to exceed guest expectation.

Please note, a valid disclosure will be required.

Pay: £14.40 per hour

Work Location: In person

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