Receptionist jobs in Sutton Coldfield

Practice: Asquith House Dental Practice
Location: Lichfield, Staffordshire
Job Type: [Full-time / Part-time – confirm before publishing]
Working Hours: Flexible shift patterns, Monday to Sunday
Salary: [Insert salary or salary range]
Training: Full support and mentoring towards a recognised Dental Nursing qualification

Essential Requirements

• A genuine desire to train and qualify as a Dental Nurse and build a long-term career in dentistry.
• Confident computer skills and the ability to learn digital systems quickly.
• A friendly, welcoming and professional manner, with a genuine commitment to excellent patient care.
• An interest in social media, photography and content creation, with enthusiasm for developing creative skills.
• Good communication, organisational and time-management skills.
• A reliable, positive attitude and the ability to work collaboratively as part of a close-knit team.
• A willingness to learn, accept feedback and develop new skills.

Previous experience in reception, administration, customer service or social media is an advantage but is not essential. We are more interested in finding someone with the right attitude, enthusiasm and commitment to learning.

About Asquith House Dental

Looking for more than just a job? At Asquith House Dental Practice in Lichfield, you can build a career in dentistry while using your digital and creative skills in a friendly, supportive environment.

We are a busy, modern dental practice looking for a bright, computer-savvy and creative individual to join our close-knit team. This is a varied role combining three key areas: Dental Nurse training, front-of-house patient care, and social media content creation.

We work hard, support one another and genuinely enjoy being part of the team. From sharing lunch in our bright communal area to celebrating successes together, we have created a welcoming workplace where people feel valued and friendships grow.

If you are enthusiastic, creative and keen to learn, we will help you develop the skills and confidence to build a rewarding future with us.

Your Role: Three Opportunities in One1. Train to Become a Qualified Dental Nurse

We are committed to supporting your development and helping you work towards a recognised Dental Nursing qualification.

You will have the opportunity to:

• Receive training, guidance and mentoring from experienced dentists and dental nurses.
• Learn chairside assistance and how to support clinicians during dental procedures.
• Develop your knowledge of infection prevention, instrument decontamination and clinical safety procedures.
• Help patients feel comfortable and supported throughout their appointments.
• Build your confidence and practical skills through structured learning and hands-on experience.
• Work towards a recognised qualification and develop a long-term career in dentistry.

You do not need to be a qualified Dental Nurse already. Enthusiasm, commitment and a willingness to learn are what matter most.

2. Front of House and Patient Care

You will help create the welcoming first impression that our patients experience when they visit the practice.

Your responsibilities will include:

• Greeting patients warmly and professionally.
• Managing appointments and the daily diary using CareStack practice management software.
• Answering telephone calls and responding to patient enquiries.
• Updating patient records and supporting digital forms and administrative processes.
• Helping the reception area run smoothly and efficiently.
• Communicating with colleagues to support an excellent patient experience.
• Maintaining patient confidentiality and handling information responsibly.

You will develop valuable customer service, communication and organisational skills while becoming an important part of our daily operations.

3. Social Media and Content Creation

If you enjoy taking photos, creating videos or coming up with creative ideas, this is your opportunity to put those skills to use.

You will help showcase the people, personality and everyday life of Asquith House Dental across our social media channels.

Your responsibilities will include:

• Capturing photos and short videos of the practice, team and activities.
• Creating engaging, positive content for Instagram, Facebook and TikTok.
• Helping plan and publish regular social media posts.
• Using tools such as Canva and CapCut, or learning how to use them with our support.
• Contributing fresh ideas to help communicate our practice culture and services.
• Following appropriate patient consent, privacy and confidentiality procedures when creating content.

Previous content creation experience is welcome but not essential. We value creativity, initiative and a willingness to learn.

Why You'll Love Working With UsA Friendly and Supportive Team

• A genuinely welcoming environment where colleagues support one another.
• A shared communal space where the team can enjoy lunch together.
• A positive workplace built on kindness, respect and teamwork.
• Experienced colleagues who are happy to share their knowledge and help you develop.

Full Training and Career Progression

• Support and mentoring towards a recognised Dental Nursing qualification.
• Practical experience in both clinical and front-of-house duties.
• Opportunities to develop your digital and creative skills.
• Potential longer-term progression into senior dental nursing, reception management or social media responsibilities, depending on your interests and opportunities within the business.
• The opportunity to grow your career within our expanding practice group.

A Modern, Digital and Creative Workplace

• Modern practice management systems and digital workflows.
• The opportunity to use your computer skills every day.
• A varied role combining patient interaction, clinical learning and creativity.
• The chance to contribute ideas and see your work make a difference.

Flexible Working

• Shift patterns available across our Monday-to-Sunday opening schedule.
• A varied role with dedicated time for reception, training and creative responsibilities.
• Convenient transport links close to Lichfield city centre.

Who We're Looking For

You could be a school or college leaver, someone looking for a career change, or an individual with experience in customer service, reception, administration or social media who wants to develop new skills.

You will be a great fit if you are:

• Friendly, approachable and confident communicating with people.
• Interested in dentistry and committed to working towards a Dental Nursing qualification.
• Comfortable using computers and keen to learn new software.
• Creative, curious and interested in social media.
• Reliable, organised and attentive to detail.
• A supportive team player who enjoys helping others.
• Motivated to learn and build a long-term career.

You do not need to arrive with every skill already in place. We are looking for someone with the right attitude, a willingness to learn and the enthusiasm to make the most of this opportunity.

How to Apply

If you would love to train as a Dental Nurse, help patients feel welcome and use your creativity to bring a practice's personality to life, we would love to hear from you.

Join Asquith House Dental and become part of a team where you can learn, grow, contribute ideas and build a rewarding future in dentistry.

Apply today – your career in dentistry and creativity could start here!

Pay: £12.71 per hour

Application question(s):

• Please confirm if you are able to work long shifts from 8.30am till 8pm any day of the week including weekends? ONLY applicants with this working time flexibility will be considered.
• Which video editing software or apps are you most comfortable using? ONLY applicants with content creation abilities will be considered.
• Can you work Saturdays and Sundays? ONLY applicants who are able to work these days as well as weekdays will be considered.

Experience:

• reception: 2 years (required)

Language:

• English (required)

Work Location: In person