Receptionist jobs in West Midlands Region

An opportunity has arisen to join our team at Griffiths Practice, Ashmore Park Wednesfield.

We are looking for a motivated, and flexible medical secretary and receptionist combined, to join our practice. You will be responsible for reception duties including face to face and telephone care for patients, assisting staff and visitors, along with completing administration duties. You will need excellent customer service and communication skills. IT skills are invaluable to this post, including emailing skills, scanning skills and general administration such as receiving and filing post etc. The post also covers generating referrals for our patients, liasing with Secondary Care where necessary and keeping our referral process timely and efficient. It is essential that the candidate has secretarial experience, including knowledge of how to navigate eRs systems.

Flexibility with regards to working hours will be required for this post. The practice has opening hours of Monday to Friday 8am to 6.30pm.

Griffiths Practice is growing in size and excellence, and have achieved a ‘Good’ in all areas by the Care Quality Commission Team. We have an excellent team of clinical and administrative staff, and the successful candidate will become a part of that.

A background of working in a GP surgery is essential and the ability to remain calm and work under pressure.

The role requires someone with excellent communication skills, good customer service knowledge and the ability to interact well with a range of professionals and patients. We are looking for a team player, working collectively to optimise patient care.

This is a full time post, and salary is negotiable depending on experience.

Job Types: Permanent, Part-time

Benefits:

• On-site parking

Ability to commute/relocate:

• Wolverhampton, West Midlands: reliably commute or plan to relocate before starting work (required)

Experience:

• Medical Receptionist: 2 years (required)

Work Location: In person