Receptionist jobs in West Yorkshire

Receptionist/Admin Assistant

Department: General Office Team

Branch: Dewsbury

We are seeking an organised, professional, and friendly individual to join our General Office Team as a Receptionist/Admin Assistant. This is a fantastic opportunity to be the first point of contact for our clients, providing exceptional service and representing the ethos and values of Jordans Solicitors.

Salary: £12.71 In line with the National Living wage

Hours: Full-time

About Jordans Solicitors

Jordans Solicitors has been serving clients for over 70 years, offering high-quality legal services to businesses and private individuals. As a forward-thinking and client-focused firm, we pride ourselves on fostering a diverse and inclusive working environment.

Our firm holds the prestigious Lexcel Quality Mark along with multiple accreditations from the Law Society, this ensures we deliver the highest standards of service to our clients.

At Jordans Solicitors, we live by our core values, enabling you to CREATE your own opportunities and grow your career:

• Community: Engaging with local communities through volunteering, networking, and social awareness initiatives.
• Respect: Embracing the values, faiths, and opinions of all.
• Evolve: Helping you achieve your career aspirations.
• Approachable: Our clients feel comfortable with us as we offer real solutions to legal problems.
• Teamwork: Supporting and collaborating with your colleagues.
• Exceed: Working hard to exceed client expectations.

About the Role

As a receptionist, you will play a key role in ensuring the smooth operation of our offices. You will handle incoming calls, welcome visitors, and manage administrative tasks with professionalism and efficiency.

Key Responsibilities:

• Answer and process all incoming calls promptly, courteously, and accurately relay messages using our standard templates.
• Welcome and assist visitors to the office, ensuring a friendly and professional experience.
• Maintain all branch areas, ensuring they are tidy, organised, and reflective of our professional standards.
• Manage email and fax enquiries, forwarding messages appropriately and ensuring records are maintained.
• Oversee client and staff booking systems in line with fire safety protocols.
• Provide administrative support as required, including managing incoming correspondence and ensuring confidentiality.

About You

We are looking for someone who is:

• Highly organised and able to multitask effectively in a busy office environment.
• Professional and approachable, with excellent interpersonal and communication skills.
• Proficient with IT systems and able to adapt to new software (training will be provided).
• Able to uphold the values of CREATE and project the ethos of the company in all interactions.
• Committed to maintaining confidentiality and high standards of client care.

What We Offer

• Opportunities for growth and to learn about aspects of the legal profession.
• Generous holiday entitlement: 26 days, rising to 31 days (plus statutory bank holidays).
• Birthday day off.
• Discretionary annual bonus and monthly/quarterly recognition awards.
• Employee healthcare plan (contributory), covering dental, optical, and other benefits.
• Group life assurance and pension schemes.

Benefits:

• Additional leave
• Bereavement leave
• Company events
• Company pension
• Employee discount
• Free flu jabs
• Health & wellbeing programme
• Life insurance
• Private dental insurance
• Private medical insurance

Work Location: In person

Benefits:

• Employee discount
• Health & wellbeing programme
• Life insurance
• Private medical insurance

Ability to commute/relocate:

• Dewsbury WF13 1HF: reliably commute or plan to relocate before starting work (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person