Recruiter jobs in Birmingham

Our office was established in 2012 and our mission is to brighten the lives of people living in our community, giving them a sense of purpose, wellbeing & worth. We take pride in what we do and are one of only 4% of UK care providers to be rated CQC outstanding.

We are currently seeking a full time Recruitment Administrator to ensure that we continue to build a team of very special care professionals to look after our clients and that our staff receive outstanding support so that they feel happy in their role, valued for their professionalism and confident to be providing the very best care for their clients.

The Role

• Manage the screening, interview, onboarding and compliance of all new care professionals.
• Ensure a positive candidate experience for all care professionals.
• Engage with potential candidates on social media.
• Use knowledge of the market to develop the Company’s unique employment proposition.
• Maintain compliance through auditing care visits, client and care professional files.
• Participate in the office on-call rota.
• Ensure policies and procedures are followed and that confidentiality and GDPR compliance is maintained.
• Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities policy, in respect of employment and service delivery.
• Conduct staff supervisions, support visits and competency assessments.
• Utilise the online Learning Management System, ensuring Care Professionals complete online training.
• Conduct client and Care Professional introductions.
• Assist in completing quality assurance checks and supervisions.
• Build and maintain positive relationships with potential and existing Care Professionals, clients, their families and other professionals involved in their care.
• Ensure policies and procedures are followed and that confidentiality and GDPR compliance is maintained.
• Maintain the accuracy of information on all computer systems and online platforms.
• Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.
• Carry out any other duties deemed necessary for the successful operation of the business.

Essential Criteria

• Experience in recruitment and supporting other services in the care sector.
• To be a role model for high quality care in the client’s home.
• Passion for delivering the highest quality support to our Care Professionals and clients.
• Good communication skills with the ability to build rapport quickly.
• Knowledge and understanding of legislation and regulations specific to Health and Social Care.
• Must be confident to use care management technology including providing support and training to Care Professionals.
• Good working knowledge of IT Systems with experience of Microsoft Office, working with databases and virtual communication platforms with the ability to learn and adopt new technologies where appropriate.
• Be organised and flexible to meet the needs of the business.
• Full driving licence and vehicle to make client and care professional visits.

Qualities

• Must be empathetic to each individual with a focus on putting the customer first
• Must be passionate about continuous improvement and always striving for the highest quality care
• Must be committed to teamwork and collaboration and have an ability to work successfully with others
• Must be adaptable and willing to seek help, being self-aware with a strong appetite for learning
• Must have engaging personal skills with a sense of fun as well as a willingness to achieve results

Apply now to join our team as a Recruitment Administrator and make a positive impact on the lives of our clients.

Job Type: Full-time

Pay: From £26,000.00 per year

Education:

• A-Level or equivalent (preferred)

Experience:

• care: 1 year (required)

Licence/Certification:

• Driving Licence (required)

Work Location: In person