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Spa Therapist - job post

Cameron House
2.9 out of 5
Dunbartonshire
Up to £29,120 a year - Part-time

Job details

Here’s how the job details align with your profile.

Pay

  • Up to £29,120 a year

Job type

  • Part-time

Shift and schedule

  • Weekend availability

Location

Dunbartonshire

Benefits
Pulled from the full job description

  • Company pension
  • Employee discount
  • Free parking

Full job description

Job Ref: CAM2134
Branch: Cameron House
Location: Cameron House, Loch Lomond
Salary/Benefits: Salary up to £29,120, depending on qualifications and experience plus excellent company benefits
Contract type: Permanent
Hours: Part Time
Shift pattern: Typically shifts are between 9.00am and 8.00pm
Hours per week: Full Time 40 hours 5/7 includes weekend working with part time hours also available
Posted date: 09/04/2024
Closing date: 09/05/2024


SPA THERAPIST

Magnificent and uniquely inspirational. Cameron House, a five-star resort nestled on the world-famous bonnie banks of Loch Lomond and following a multi-million-pound restoration. Located where the Scottish Highlands meet the Lowlands, the 17th century Baronial estate where Cameron House resides is rich in character and history. With an award-winning Spa with rooftop infinity pool, an 18-hole championship golf course, an extensive array of resort activities, and a choice of six restaurants and five bars that will cater to everyone.

The iconic Lochside setting is impressive in its grandeur, celebrated and treasured. Set within 400 acres of beautiful Scottish countryside, adventure is on your doorstep, with Loch Lomond providing the perfect location for water sports and land activities, including speedboat tours, paddle boarding, canoeing and kayaking, 4X4 off-road driving, falconry and more.

Add all the above together, and we have something very special, all that’s missing could be you.

THE ROLE – SPA THERAPIST

Cameron Spa is award winning. Our state-of-the-art hydro and thermal facilities include the iconic roof-top infinity pool. There’s a VIP couple’s room with mineral bath, steam room and private balcony, and Rasul mud chamber, steam room and relaxation suite.

Our team of highly qualified therapists deliver a treatment menu for all occasions be it a full-day indulgence or mini treatment, guests are sure to leave relaxed and rejuvenated.

As part of this large professional team, you will report to the Treatments Manager and your scope will be to provide luxury treatments from our menu including massage, facials, foot treatments and reflexology as well as manicures and pedicures. You will ensure an exceptional first impression and overall unrivalled experience for all our Spa members and guests.

Key things you will be responsible for:

  • Stocking of treatment rooms
  • Clear down and set up of treatment and spa areas
  • Pre-treatment consultations
  • Providing high standard of tailored luxury spa treatment to your guest
  • Selling treatments, spa experiences and retail items
  • Treatment room hygiene, cleanliness and presentation
  • Maintaining guest confidentiality and handling feedback
  • Reporting of maintenance faults
  • Storage and security of stock and retail products
  • Following opening and closing procedures of treatment areas
  • Attend daily/weekly/monthly meetings as required.
  • General assistance to spa assistants and the reception team

WHO WE ARE LOOKING FOR

We recruit people with widely varying personalities from different walks of life and backgrounds. While we don’t have a ‘typical’ employee, there are some specific qualities or traits we look for.

  • People who want to achieve great things – your interest in us suggests you have the ambition, drive and determination to meet challenges head on.
  • People who are naturally friendly – who genuinely care about our guests and the service they receive.
  • People who will always go beyond what our guests expect from us to make their stay a special and memorable one.
  • People who show the same level of care for their team, as our guests – It’s about supporting our colleagues to be the best they can be and to do the best job they can.
  • People who will respect and protect the magical place we work in – it’s up to all of us to look after our environment and never take it for granted.

TO BE ELIGIBLE TO APPLY YOU WILL ALSO NEED:

  • National 5 in English and Maths or equivalent qualifications
  • Minimum HNC/HND/SVQ level 3 qualification in Beauty or Complementary Therapies or equivalent qualifications essential. C.I.D.E.S.C.O./CIBTAC qualified a bonus.
  • Experience of working in customer service, hospitality or the spa industry
  • Previous experience of working with ESPA product range an advantage
  • Ability to quickly build excellent working relationships and a flexible approach to work
  • Excellent communication and interpersonal skills
  • Good IT skills and ability to use handheld technology

WHAT’S IN IT FOR YOU?

At Cameron House we can offer fully funded, work-based training and development. Everything from apprenticeships, structured work experience in other businesses and supported scholarships through to graduate programmes, specialist craft training, and formal qualifications up to HND and Degree level.

We offer a generous range of employee benefits and, given what we do and where we are, you’ll have plenty of opportunity to make the most of our own five-star facilities. Here’s what to expect:

  • Pension scheme and Wagestream financial services
  • Long service awards involving recognition with high street shopping vouchers and overnight stays
  • Enhanced holidays with long service
  • Free Leisure Club Membership, with friends and family discounts.
  • Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline
  • On-site discounts on Cameron House and Cameron Lodges accommodation, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities, cinema and retail products
  • 50% off Food and Beverage
  • Supplier and local business discounts
  • Free parking

And while Cameron House itself offers a huge range of activities across 400 acres of Scottish countryside, there’s also the wider Loch Lomond and Trossachs National Park on your doorstep – just waiting to be explored in your free time.

Join The Team

Join Cameron House and you're joining a five-star resort with a long history and an abundance of ambition. The original estate was home to the Smollett family for over 300 years, including the famous 18th Century novelist and poet, Tobias Smollett. Tobias travelled widely, yet the vision of his Scottish home was never lost, "I have seen Lake Garda, Albana, De Visco, Bolsetta and Geneva. Upon my honour, I prefer Loch Lomond to them all." Naturally, we agree with Tobias, wholeheartedly.

Since the estate was sold for development in 1986, Cameron House has grown both in reputation and size. Today, we're all about creating memorable experiences that exceed expectations every time. How do we do this? By providing our particular brand of five-star experience across everything we do - from our accommodation, award-winning spa, and championship golf to our choice of dining options and huge range of resort activities - all against the beautiful backdrop of the Loch Lomond and the Trossachs National Park.

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