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    • You'll take ownership of regional financial performance, using your commercial insight and operational expertise to drive profitable growth, maximise contract…
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    • You'll lead a portfolio of sites, coaching and developing managers, driving commercial performance, using data to improve results, and creating high-performing…
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    • Oversee the day-to-day operations of the restaurant,ensuring high service standards.
    • 30% Dining discount across our Caprice restaurants (excluding Scott’s…
    • They will have at least two years previous experience working at supervisory or management level within a high volume restaurant operation.
    • Maintain a clean, high-standard restaurant with great kerb appeal.
    • Lead your entire team to deliver standout hospitality and memorable customer experiences…
    • Experience in managing a full-service restaurant is essential.
    • As the Restaurant Manager, you will enhance the customer experience through the strong leadership…
    • Visit pubs weekly to support and coach managers.
    • The ability to build great relationships with managers and landlords.
    • Excellent leadership and coaching skills.
    • Drive in-restaurant, delivery, venue partnership and 3rd party platform sales (Deliveroo, Uber Eats, etc.).
    • Full ownership of P&L, with a sharp focus on driving…
    • The Food & Beverage Operations Manager is responsible for the operational delivery of all food and beverage services across the whole estate.
    • Provide senior management support to the National Sales manager.
    • Plan and organize regional meetings and cascade communications to the team.
    • Role Description* The General Manager role at B Kitchen is a full-time, on-site hand on role position based in Greater London.
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    • Full P&L responsibility for the restaurant.
    • Full site ownership with the chance to build on what is already a fantastic restaurant.
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    • Bring proven management experience – from branded or independent restaurants.
    • Take full ownership – of the restaurant, the team, the vibe.

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Job Post Details

Regional Operations Director - job post

Educaterers Ltd
3.5 out of 5 stars
West Midlands RegionHybrid work
Full-time

Job details

Job type

  • Full-time

Location

West Midlands RegionHybrid work

Benefits

Pulled from the full job description

  • Company pension

Full job description

Regional Operations Director - Education Catering

Location: Regionally across the West Midlands and adjoining areas

Salary: Competitive Salary and Car Allowance

Educaterers is a successful school catering provider, delivering high-quality meals and services to schools across the Midlands and surrounding areas. As part of The Lunchtime Group, we combine specialist education catering expertise with strong, long-standing partnerships with our schools, creating positive lunchtime experiences for pupils every day.

Lead. Inspire. Make a Difference.

We're looking for an exceptional Regional Operations Director to lead a portfolio of around 150 schools across the West Midlands and adjoining areas. This is a senior leadership opportunity for a strategic, people-focused leader who can inspire high-performing teams, build trusted client relationships and deliver operational and commercial excellence.

With full accountability for the operational, financial and commercial success of the region, you'll lead a team of Operations Managers and build trusted partnerships with school leaders, ensuring every contract delivers outstanding outcomes.

Creating a culture of ownership, accountability and continuous improvement will be central to your success. You'll balance strategic direction with visible leadership, coaching and developing your teams while driving innovation and identifying opportunities for sustainable growth.

You'll take ownership of regional financial performance, using your commercial insight and operational expertise to drive profitable growth, maximise contract performance and deliver effective budgeting, forecasting and cost control.

This is an opportunity to shape the future of our education catering business, leading a high-performing region where empowered teams, valued client partnerships, consistently high standards and effective cross-company collaboration create lasting success for our schools and the communities they serve.

About You

We're looking for someone who brings:

  • Significant senior operational leadership experience within education catering, contract catering or multi-site food service operations.
  • A proven track record of leading large, geographically dispersed operations and delivering consistent operational excellence.
  • Strong commercial and financial expertise, with experience managing substantial P&L responsibilities and driving sustainable business performance.
  • Demonstrable success in building lasting client relationships, retaining contracts and engaging a wide range of stakeholders.
  • A passion for developing high-performing operational teams, creating a culture of accountability, engagement and continuous improvement.
  • Excellent analytical, decision-making and problem-solving skills, with the ability to balance strategic thinking and operational delivery.
  • Outstanding communication and influencing skills, with the credibility to build trusted relationships at every level.
  • A genuine passion for delivering exceptional food and service that enhances the experience of pupils, schools and their communities.

What We Offer

  • Competitive salary and car allowance
  • Pension and benefits
  • Professional development and career progression opportunities.
  • The opportunity to lead high-performing teams and influence business growth.
  • The chance to make a meaningful impact across our portfolio of schools and the lives of thousands of pupils every day.

Work Location: Hybrid remote in West Midlands

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