Rehab jobs

Job Description:

We are currently seeking to recruit two candidates for a role focused on supporting major trauma patients, their families, and NHS staff, offering you a chance to step away from hands-on patient care.

In this position, you will provide a comprehensive bedside service, offering practical advice and resources to patients and families. The goal is to reduce patient anxiety and allow NHS clinical staff to focus on medical care by unburdening them from non-clinical issues.

If you are interested in supporting major trauma patients on their journey to recovery, this may be the perfect opportunity for you

We recently received the following feedback from one of our service users demonstrating the value of this role and the difference you can make:

“It's been a God send, I didn't know which way to turn until I spoke with you, now we've got the help we need. It's such a relief."

Summary:

We are seeking two motivated and assertive healthcare practitioners to join our Major Trauma Support Partnership (MTSP) team at our newest site Royal Stoke University Hospital (RSUH).

Strong candidates will have a relevant health related degree and at least 5 years' post graduation experience in relevant areas such public or private healthcare / rehabilitation / community care or a case management setting.

In this unique role as an MTSP Patient Support Adviser you will be giving bedside advice, signposting and supporting to patients on a number of different topics, including social welfare, legal, psychological and charitable services. If you are looking for a non hands-on role and to do something different, whilst still using your healthcare knowledge, then this unique role will be of interest to you.

You will be working collaboratively alongside multidisciplinary NHS clinical teams and advice agencies to give patients and their families compassionate advice, guidance, support and the chance of turning a bad day into a slightly better one.

We are offering flexible part time employment; we are looking for two candidates who is able to work 3 days a week, with a competitive salary of up to £37,500 pa (full time equivalent) based upon your experience and skills.

Background:

The Major Trauma Support Partnership (MTSP) delivers an innovative service for NHS Major Trauma Centre patients and their families. The service has been running since 2016 and is currently available at twelve NHS Major Trauma Centres (MTC).

When people suffer a major trauma, their entire life can be dramatically changed, sometimes forever. The MTSP facilitates patients and families getting bedside access to advice on issues such as state benefits, housing, mental health, charity support and how legal support can help to improve their rehabilitation journey.

To deliver this service we are seeking to employ two MTSP Patient Support Advisers to join the team and help to run our service at Royal Stoke University Hospital. The successful candidates will have a 'can do' attitude, be flexible, assertive, have strong clinical and communication skills, whilst being empathetic to the needs of patients and their families.

We are offering the right candidate a competitive salary, flexible working times, funded CPD and pension contribution. To be successful, you will have a relevant health related degree and at least 5 years' post graduation experience in relevant areas such public or private healthcare / rehabilitation / community care or a case management setting. Additionally, an understanding of multi-agency care, supporting patients (and their families) with complex or traumatic injuries and be ready to take a step away from 'hands-on' patient care.

A background as a personal injury case manager, exercise rehabilitation practitioner, Nurse, Occupational Therapist or Physiotherapist would be beneficial, but above all, it is your ability to communicate effectively with senior healthcare practitioners, show empathy, understanding and compassion to major trauma patients and their families, helping them navigate through the challenges they face after trauma. Most importantly being self motivated and practically minded really counts.

Although this is a non clinical / non hands-on role, you will be the catalyst that improves the patient pathway and delivers improved clinical outcomes for patients and the NHS.

After an initial telephone interview, face to face interviews will be held at Royal Stoke University Hospital - date to be confirmed.

Job Types: Part-time (3 days per week on site at Royal Stoke University Hospital)

Salary: Up to £37,500 per year (full time equivalent) based upon your experience and skills.

For three days per week this is £21,000 to £22,500 (Royal Stoke University Hospital)

To see more please visit our website: https://mtsp.info/

Job Types: Part-time, Permanent

Benefits:

• Company Polo Shirt provided with smart casual attire
• Company events
• Company pension
• Cycle to work scheme
• Paid volunteer time
• Sick pay

Ability to commute/relocate:

• Stoke-on-Trent, ST4 6QG: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you understand this is a non-hands on, non-treating role. A background in trauma / rehabilitation is needed to support and signpost trauma patients?

Education:

• Certificate of Higher Education (required)

Experience:

• Medical / Rehabilitation UK: 5 years (required)

Work authorisation:

• United Kingdom (required)

Work Location:

• In person on site at the Hospital

Application deadline: 09/11/2026

Reference ID: RSUHOCT2026

Job Type: Part-time

Pay: Up to £37,500.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Employee discount
• Health & wellbeing programme
• Sick pay

Ability to commute/relocate:

• Stoke-on-Trent ST4 6QG: reliably commute or plan to relocate before starting work (required)

Application question(s):

• The role of a MTSP adviser is to give advice information and support to patients and families who have suffered life changing injuries from a traumatic event. Are you willing to do a non-hands on, non clinical role?
• Previous roles with hospital based experience?

Education:

• Bachelor's (required)

Experience:

• Good Clinical Practice: 5 years (required)

Work Location: In person