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Job Post Details

ResQ logo

No Experience Needed P/T Call Centre Advisor - job post

ResQ
2.9 out of 5 stars
Seaham SR7 7TT
£14,044.55 a year - Part-time
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • £14,044.55 a year

Job type

  • Part-time

Shift and schedule

  • Weekend availability

Location

Seaham SR7 7TT

Benefits

Pulled from the full job description

  • Paid training
  • Company pension

Full job description

Part-Time Customer Service Advisor

Location: Spectrum 3, Spectrum Business Park, Seaham, SR7 7TT
Salary: £14,044.55 + commission
Contract: Permanent, part-time (21.25 hours per week)
Shifts: Various patterns available (includes weekend work)

Important Requirements – Please Read Before Applying

  • This is a fully on-site role based in Seaham (SR7 7TT)
  • Remote working is not available
  • You must be able to commit to 2 weeks of full-time training in the office

Mandatory Training (Fully Paid)

All successful applicants must attend 2 weeks of full-time training on-site:
Monday to Friday 9:00am – 5:00pm

Applications will only be considered from candidates who can fully commit to this requirement.


Start Your Career with ResQ

At ResQ, this is more than just a job — it’s your opportunity to grow, build confidence, and develop valuable skills in a supportive environment where you’re genuinely valued.

We’re looking for friendly, customer-focused individuals who enjoy helping others, solving problems, and creating positive experiences.

Every call matters. Every solution counts. Every day is a chance to succeed.

No Experience? No Problem

We provide full training, ongoing support, and the tools you need to succeed from day one.

What You’ll Be Doing

  • Handling inbound customer service and complaint calls
  • Understanding customer needs and recommending suitable solutions
  • Building rapport and delivering a personalised experience
  • Troubleshooting issues and providing clear, effective resolutions
  • Turning challenging conversations into positive outcomes
  • This role is about delivering great experiences — not just answering calls.

What We’re Looking For

You’ll be a great fit if you are:

  • A confident communicator with strong listening skills
  • Empathetic, patient, and customer-focused
  • A proactive problem-solver with attention to detail
  • Positive, resilient, and eager to learn

Experience in retail, care, hospitality, warehouse, beauty, customer service, or sales is welcomed — your transferable skills matter.

What’s In It For You

  • Fully paid training and ongoing development
  • Commission and performance incentives
  • 28 days holiday (pro rata, including bank holidays)
  • Your birthday off — paid
  • Pension scheme
  • High-street discount hub
  • Supportive, inclusive team culture

We are proud to be a Disability Confident employer, committed to fair and inclusive recruitment for all.

Apply Today

If you’re ready to build confidence, develop new skills, and join a supportive, ambitious team — we’d love to hear from you.

https://www.resqcs.co.uk

Please only apply if you can attend full-time training on-site and work in the office.

Your next opportunity starts here.

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