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Repairs jobs in Marlow

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    • HausenCare* is a growing London property repairs and maintenance company working with letting agents and property managers across the capital.
    • Planning and booking all routine (PPM) and reactive maintenance — from boiler services to ad-hoc repairs.
    • Property & Facilities Coordinator - My Ohana.
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    • This role involves supporting roofing repairs and maintenance works within occupied MOD housing properties, working alongside experienced roofers as part of a…
    • Making good areas following repair activities.
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    • The successful candidate will be responsible for providing excellent customer service, monitoring inventory, and ensuring that parts are available for service…
    • Feel like your current job’s going nowhere fast?
    • Shift gears with The AA.
    • Guaranteed year 1 earnings of £43,976 inclusive of allowances with OTE up to £60,000…
    • Diagnose and repair faults efficiently and effectively.
    • We are seeking a Service Engineer to join our team, covering the Reading area.
    • What We’re Looking For.
    • Feel like your current job’s going nowhere fast?
    • Shift gears with The AA.
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    • Feel like your current job’s going nowhere fast?
    • Shift gears with The AA.
    • Guaranteed year 1 earnings of £43,976 inclusive of allowances with OTE up to £60,000…
    • Ideally looking for someone who is familiar with all types of glazing including traditional putty glazing as well as double glazing and general window repairs.
    • Mechanical repairs as required working to facilitate smooth work flow whilst following safety procedures.
    • Monthly performance team-based bonus.
    • At least three years of post-qualification service/repair experience is essential.
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    • Planned future infrastructure includes a dedicated workshop/storage facility intended to broaden off-season work opportunities through tool servicing, repairs,…

Job Post Details

Customer Success & Retention Manager — Property Maintenance (London) - job post

Hausncare ltd
United Kingdom•Remote
£24,420.00 - £69,861.89 a year - Part-time, Self-employed

Job details

Pay

  • £24,420.00 - £69,861.89 a year

Job type

  • Self-employed
  • Part-time

Full job description

HausenCare is a growing London property repairs and maintenance company working with letting agents and property managers across the capital. We're looking for a Customer Success & Retention Manager to keep our agency clients happy, active, and coming back.

The role

You'll own our client relationships after the first job — making sure agencies have a great experience, keep sending us work, and grow into long-term accounts. This is about retention and relationships, not new sales.

What you'll do

  • Be the main point of contact for our letting agent and property manager clients
  • Build strong relationships that turn first jobs into repeat, regular work
  • Check in proactively, resolve issues quickly, and keep clients happy
  • Spot opportunities to grow each account and win back quiet ones
  • Work closely with our operations team to make sure every job is delivered to standard

What we're looking for

  • Experience in B2B customer retention, account management, or customer success
  • Background in a service industry — ideally working with estate or letting agents
  • Excellent relationship and communication skills
  • Organised, proactive, and genuinely focused on client happiness
  • Understanding of the London property or maintenance world is a strong plus

What we offer

  • A key role in a growing company with real ownership of client relationships
  • Competitive salary [+ performance incentive — to discuss]

Pay: £24,420.00-£69,861.89 per year

Work Location: Remote

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