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Job Post Details

Shift Manager - job post

Papa John's Pizza
3.4 out of 5 stars
Regent Street, Wrexham LL11 1PR
£25,420.00 - £51,201.98 a year - Permanent, Full-time

Job details

Pay

  • £25,420.00 - £51,201.98 a year

Job type

  • Permanent
  • Full-time

Location

Regent Street, Wrexham LL11 1PR

Benefits

Pulled from the full job description

  • Employee discount
  • Company pension

Full job description

Shift Manager – Papa John's Pizza Wrexham

Location: Wrexham
Position: Shift Manager
Salary: £30,000–£32,000 per annum

Papa John's Pizza Wrexham is looking for ambitious, motivated and enthusiastic individuals to join our growing team as a Shift Manager.

We’re looking for people who enjoy working in a fast-paced environment, have a positive attitude and are ready to take responsibility for helping lead a successful store. If you’re passionate about great customer service, developing people and delivering results, we’d like to hear from you.

The Role

As a Shift Manager, you’ll play a key role in the day-to-day running and performance of the store. Working alongside the Store Manager, you’ll help lead and motivate the team while ensuring our customers consistently receive great service and high-quality pizza.

Your responsibilities will include:

  • Leading by example and creating a positive, friendly and productive working environment.
  • Delivering excellent customer service and maintaining high product-quality standards.
  • Training, coaching and motivating team members to perform at their best.
  • Supporting the Store Manager with the day-to-day operation of the store.
  • Driving sales and helping maximise store profitability.
  • Managing key performance indicators, including sales, food costs and labour.
  • Maintaining excellent operational, cleanliness and food-safety standards.
  • Ensuring orders are prepared accurately and delivered to customers efficiently.
  • Identifying opportunities to improve store performance.
  • Working with a strong sense of urgency while maintaining excellent attention to detail.

What We're Looking For

The ideal candidate will have:

  • Previous experience with Papa John's, Domino's, Pizza Hut or another major pizza/QSR brand would be an advantage.
  • Previous management experience within the restaurant, QSR or food-delivery industry
  • At least two years' supervisory experience within catering or hospitality.
  • Strong leadership and communication skills.
  • The ability to motivate, train and develop a team.
  • A customer-focused approach and a passion for delivering high standards.
  • Good commercial awareness and an understanding of sales, labour and food-cost targets.
  • The confidence to make decisions and solve problems in a busy environment.
  • A full driving licence valid for use in the UK and access to a vehicle.

Who are we?

Papa John's is one of the world's best-known pizza brands, with restaurants across the UK and thousands of locations worldwide.

We're passionate about delivering great pizza made with quality ingredients and providing customers with friendly, reliable service. As the business continues to grow, we're looking for talented people who want to develop their careers and grow with us.

Our Product & Service

At Papa Johns, our focus is simple: Better Ingredients. Better Pizza.

We want every customer to receive a high-quality meal made with fresh ingredients, prepared with care and delivered hot and on time.

Our stores operate in a fast-moving delivery environment where teamwork, accuracy, speed and excellent customer service are essential.

Our Values

We believe successful stores are built by great people. Our teams are expected to:

  • Put people first – work together, support each other and develop great teams.
  • Take accountability – take ownership and deliver on commitments.
  • Aim for excellence – maintain high standards in everything we do.
  • Bring a positive attitude – be proactive, enthusiastic and solutions-focused.
  • Keep improving – always look for ways to raise standards and improve performance.
  • Put the customer at the heart of the business – consistently deliver great products and great service.

Join Our Team

If you're an experienced supervisor or manager looking for your next opportunity, this could be the perfect step in your career.

Bring your energy, leadership skills and ambition to Papa John's Greater Manchester and help us build successful stores and outstanding teams.

Apply today with your CV.

Papa John's is an Equal Opportunities Employer.

Pay: £25,420.00-£51,201.98 per year

Benefits:

  • Company pension
  • Employee discount

Work Location: In person

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