Restaurant Assistant Manager jobs in Hampton TW12

Company overview

Cottesmore Hotel, Golf & Country Club is a family-owned country club with a proud reputation for warm hospitality, exceptional facilities, and a vibrant member community. Set in the heart of Sussex, we offer members and guests the chance to Reconnect, Relax, and Revive through our hotel, spa, leisure, and golf experiences. Every day, we strive to create memorable moments and a welcoming atmosphere that reflects the quality and charm of Cottesmore

The club features a 26-bedroom hotel, 7-self catering lodges, two golf courses, a health club and spa, beauty salon, tennis and padel courts, alongside a thriving food and beverage operation serving members, hotel guests, wedding parties, conference delegates and visitors throughout the year.

With a strong reputation for warm hospitality, outstanding service and memorable experiences, Cottesmore continues to invest in its people, facilities and guest offering. We are now seeking passionate hospitality professionals who share our commitment to excellence and who can help drive the next chapter of our food and beverage operation.

About the Role

As Food & Beverage Manager, you will provide leadership and direction across all food and beverage operations at Cottesmore Hotel Golf & Country Club. Reporting to the General Manager, you will be responsible for driving service excellence, developing a high-performing management team and ensuring exceptional experiences for members, guests and event clients.

This is a senior leadership role focused on managing the performance of the department through your Assistant Managers and Supervisors. While maintaining a visible presence within the operation, your primary responsibility will be to lead, coach and develop your team, ensuring consistently high standards, strong commercial performance and a culture of accountability and continuous improvement.

You will work closely with the General Manager, Executive Chef, Events Manager and wider management team to maximise revenue opportunities, enhance guest satisfaction and deliver the high standards expected throughout the resort.

Purpose of the Role

To lead and manage all food and beverage operations across Cottesmore Hotel Golf & Country Club, ensuring exceptional guest and member experiences, strong commercial performance, high service standards and effective team leadership.

The Food & Beverage Manager is responsible for the overall performance of the department and for developing a culture of accountability, professionalism and continuous improvement.

Key ResponsibilitiesLeadership & Team Development

· Lead, motivate and develop the food and beverage management and supervisory team.

· Conduct regular performance reviews and coaching sessions.

· Manage recruitment, onboarding and retention of team members.

· Address performance, conduct and attendance issues in line with company procedures.

· Foster a positive and professional working environment.

Operational Management

· Oversee all restaurant, bar, conference, wedding and event operations.

· Ensure consistent service standards across all food and beverage outlets.

· Monitor guest satisfaction and implement improvements where required.

· Support operational teams during peak periods when necessary.

Commercial Performance

· Manage departmental financial performance.

· Control labour costs in line with agreed targets.

· Monitor stock control procedures and minimise wastage.

· Work closely with the Executive Chef to maximise profitability and guest satisfaction.

Compliance

· Ensure compliance with food safety, licensing, health and safety and company policies.

· Maintain all required records and documentation.

Person Specification Essential

· Proven experience in a senior food and beverage management role.

· Strong leadership and people management skills.

· Excellent commercial awareness.

· Experience managing large hospitality teams.

· Strong communication and organisational skills.

Desirable

· Hotel, golf club, country club or premium hospitality experience.

· Experience managing weddings and events operations.

· Personal License holder

Salary & Benefits

A competitive salary and benefits package will be offered, commensurate with experience and qualifications.

Benefits include:

• Complimentary golf & health club membership
• Staff discounts across the club
• Pension scheme
• Discounted meals
• Free on-site parking
• The opportunity to join a successful family-owned hospitality business with a strong reputation for excellence

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Gym membership
• On-site parking

Work Location: In person