Restaurant Bar & Grill jobs in Manchester

Job Overview
We are seeking a highly motivated and experienced Duty Manager to oversee daily operations within our hospitality establishment. The ideal candidate will possess strong leadership skills, excellent guest service abilities, and a comprehensive understanding of restaurant and bar management. This role involves supervising staff, ensuring exceptional guest experiences, and maintaining smooth operational flow during assigned shifts. The Duty Manager will play a pivotal role in upholding our standards of service excellence and operational efficiency.

Duties

• Oversee the daily operations of the Restaurant/Bar during assigned shifts, ensuring all departments function seamlessly.
• Supervise and support staff, housekeeping, and food & beverage teams.
• Handle guest enquiries, complaints, and special requests with professionalism and promptness to ensure high levels of guest satisfaction.
• Coordinate with human resources for staffing needs, training, and performance management.
• Ensure compliance with health & safety regulations and company policies across all departments.
• Monitor financial transactions, billing procedures, and inventory levels to maintain operational accuracy.
• Lead by example in delivering outstanding guest services while maintaining a welcoming environment for both guests and staff.
• Assist in organising staff schedules, training programmes, and performance evaluations as required.
• Act as a point of escalation for complex guest issues or operational challenges outside regular procedures.

Skills

• Proven supervising experience within the hospitality industry, ideally in Restaurant or Bar management roles.
• Strong leadership qualities with the ability to motivate and manage diverse teams effectively.
• Excellent guest service skills with a focus on delivering memorable experiences.
• Multilingual or bilingual abilities to facilitate communication with international guests and staff members.
• Knowledge of human resources practices related to staffing, training, and employee relations is beneficial.
• Familiarity with hospitality operations including front desk management, reservations systems, and health & safety standards.
• Exceptional organisational skills with the ability to prioritise tasks efficiently under pressure.
• Effective communication skills both written and verbal in English; additional languages are advantageous. This position offers an exciting opportunity for a dedicated professional to contribute significantly to our organisation’s success while developing their career within the hospitality sector.

As well as the hourly rate you will receive a share of the gratuities earned through service.

Pay: £14.00 per hour

Benefits:

• Discounted or free food
• Employee discount
• Health & wellbeing programme
• Transport links

Work Location: In person