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    • Appropriately address all guest concerns in a timely and professional manner, ensuring accurate knowledge of all restaurant and menu information, ensuring each…
    • The catering manager will head up the catering team of seasonal staff and supervisors taking overall responsibility for the various successes of the department.
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    • Ideally you will be experienced in the contract catering and extra care sector, however, we will support the right candidate with further training and…
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    • Ideally you will be experienced in the contract catering and extra care sector, however, we will support the right candidate with further training and…
    • Empowering and challenging the front of house managers to deliver excellent customer service, confidently and correctly answer customer queries.
    • Proven experience managing large-scale catering facilities (such as residential sites, healthcare, education or contract catering).
    • Working closely with the Head Chef, you will play a key role in delivering high-quality food, maintaining excellent kitchen standards, and supporting a smooth…
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    • Communicating regularly with your line manager to monitor KPIs and targets.
    • Have a minimum of two years of catering experience.
    • Experience supervising or leading a team within a hospitality, catering, restaurant, café, or similar customer-facing environment.
    • Previous experience in a Catering Manager or similar catering management role.
    • Leading and motivating your catering team to consistently deliver excellent…
    • Proven supervising experience in a busy kitchen or restaurant environment with strong leadership capabilities.
    • Previous experience as a restaurant manager, assistant manager or hospitality manager in a food and beverage environment.
    • Food Hygiene Level 3 certificate.
    • Professional catering or chef qualification (e.g. NVQ, City & Guilds or equivalent).
    • This role is ideal for a dedicated culinary professional eager to lead a…
    • Requirements: Diploma in Catering and Management Level 1, 2, 3, 4, & 5.
    • Good working knowledge of health and safety procedures and COSHH.
    • The role will see you work closely with the Operations Manager and on site teams to manage the catering offer and financial budgets, manage any day to day…

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Job Post Details

Restaurant Manager, Stadium Of Light - job post

Delaware North
3.6 out of 5 stars
Sunderland SR5 1SU
You must create an Indeed account before continuing to the company website to apply

Job details

Shift and schedule

  • Weekend availability
  • Day shift
  • Monday to Friday

Location

Sunderland SR5 1SU

Full job description

The opportunity

Delaware North UK is hiring casual a Restaurant Manager at Banks on the Wear to join our team at Stadium of Light in Sunderland, Tyne and Wear. As Restaurant Manager at Banks on the Wear, you will be leading a team of waiters and supervisors to deliver guest service excellence at our restaurant created alongside two-Michelin-star Chef, Tommy Banks. If you are the Banks on the Wear Manager we are looking for, ready to lead high-quality service and premium guest experiences, take a shot at your career with us. Apply today to join our collaborative team.

What we offer

At Delaware North UK, you’ll find yourself working at the coolest venues with some of the best team members. Here, talent and hard work are rewarded, so although this might not be your only job, it may be your best. We’re looking to create the future of hospitality, so if you’re ready to take the next step, kick off your career with us and see why Delaware North is your best move yet. As our team member, you’ll receive:
  • Competitive weekly pay
  • Opportunity to qualify for attendance bonus
  • Casual shifts, including evenings and weekends flexibly working part-time for the biggest events and match days, with opportunities to pick up extra shifts that suit your lifestyle
  • Free meal on event days
  • Experience working at major sporting events and concerts, including The Lads at Sunderland A.F.C. in Premier League football and UEFA Europa League, upcoming global stars taking the stage, as well as a range of exciting meetings and events and plenty more still to come in 2026 and 2027
Help us delight the world by applying today.

What will you do?

  • Oversee daily shift responsibilities of Restaurant Waiters and Supervisors within a premium setting
  • Support with the training, development, motivation, and monitoring of team members, ensuring teams are up to date with the evolving à la carte menu
  • Appropriately address all guest concerns in a timely and professional manner, ensuring accurate knowledge of all restaurant and menu information, ensuring each visit feels considered
  • Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence

More about you

  • No degree required
  • Experience managing and leading large teams in a fine-dining hospitality environment
  • Knowledge of the fine-dining and the Food & Beverage industry, preferably within hospitality and catering environments
  • Skills in communication, leadership, teamwork, attention to detail, organisation, strategic thinking, and multitasking in a fast-paced environment

Physical requirements

  • Work all matchdays with opportunity for set up shifts

Shift details

Days
Evenings
M-F
Weekends
Events


Who we are

In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium!

Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can’t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

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