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    • We’re looking for Host/Hostess / Customer Assistant who will be the face of our restaurant, ensuring each guest feels welcomed, recognized, and eager to return.
    • You will also be the final person that they see, and your aim will be to give them a wonderful lasting impression that they will never forget.
    • Confidence welcoming guests and managing restaurant reservations.
    • An understanding of food, drink and restaurant service standards.
    • A genuine passion for hospitality, food and creating memorable guest experiences.
    • Apply now and help us create unforgettable experiences, one guest at a time.
    • On Saturdays, our brunch brings fluffy buttermilk pancakes, Italian baked eggs and bottomless Prosecco.
    • As Restaurant Host, you set the tone from the moment…
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    • Whether you’re taking reservations, seating guests, advising on the menu, serving afternoon tea, promoting the village and our luxury spa, or sharing a joke…
    • This is a hands‑on, guest‑facing role where you’ll help create a welcoming, seamless experience for every visitor.
    • Day shifts Monday to Sunday.
    • Assist in the management of restaurant service.
    • During quieter wedding periods, the role will provide operational leadership across conferences, restaurant…
    • In this role, you will be responsible for hosting lively live streams on TikTok, showcasing products, sharing brand stories, and building a vibrant online…
    • Role Name: Events Co-Ordinator and Host.
    • Hours: Full time - 45 hours per week.
    • Proactively lead and manage event service delivery.
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    • You’ll greet guests with professionalism and positivity, help guide their visit, and ensure everything runs smoothly from the moment they arrive.
    • The ideal candidate will possess excellent communication skills, a vibrant personality, and a passion for social media and online marketing.
    • Enjoys building relationships with online audiences.
    • You will be required to present live shows (Usually 5 hours per shift), promoting and selling our products…
    • Must live local and be able to drive.
    • As a key member of our establishment, you will be the first point of contact for our guests, ensuring they receive…
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    • We pride ourselves on providing exceptional brand specialists, with unparalleled industry knowledge and unrivalled customer journey techniques.

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Restaurant Host/Hostess
Langosteria
·
3.1
London SW1A 2EX
Permanent, Full-time
Apply now

Job details

Pay information not provided
Company pension
Permanent, Full-time
Weekend availability, Holidays
London SW1A 2EX

Full job description

About Langosteria

Langosteria Group, in strong expansion, was founded in 2007 when CEO Enrico Buonocore opened the first restaurant in Milan's Via Savona: Langosteria. Langosteria quickly became a benchmark in Milan's dining scene, distinguished by its relentless pursuit of the highest quality ingredients.

The Group currently operates 7 exclusive restaurants across Milan, Santa Margherita Ligure, Paris (Langosteria at Cheval Blanc) and St. Moritz, with the prestigious addition of Langosteria at the historic Raffles Hotel London at The OWO in the heart of Whitehall, London.

About the Job

At Langosteria, every detail matters and every guest experience tells a story. We’re looking for Host/Hostess / Customer Assistant who will be the face of our restaurant, ensuring each guest feels welcomed, recognized, and eager to return.

This role is key in creating emotional connections with our guests, supporting the reservations management and seating, and turning every interaction into a memorable moment.

  • You'll be the first and last point of contact for our guests, ensuring a warm and professional welcome
  • Support the management of reservations, seating plans, and guest flow with precision and care
  • Build strong relationships with regular and VIP guests
  • Handle feedback and special requests with discretion and empathy
  • Collaborate closely with the Guest Relations Manager and FOH team to ensure seamless service

About You

  • Minimum one year of experience in same or similar role in fine dining / Michelin starred restaurants
  • Passionate about hospitality and guest experience in a fine dining environment
  • Highly organized, detail-oriented, and calm under pressure
  • Excellent communicator with a natural sense of elegance and empathy
  • Proactive, problem-solver, and guest-focused mindset
  • Fluent in Italian & English (B2+) – French is a plus (B1+)

We offer

  • Competitive salary package.
  • All legal benefits plus additional perks.
  • International and dynamic environment.
  • Continuous training.
  • Real professional growth opportunities.

Next Steps

Once we have received your CV, we will take the time to review it carefully.
If there is a match with this or other open positions within the Group, we will contact you to start getting to know each other.
The selection process generally includes an interview with Talent Acquisition Team, a technical interview with a Line Manager, and possibly an interview with the company’s executive team.
The order and number of interviews may vary depending on recruitment needs.
Alternatively, we will be happy to keep your CV in our database so that we can review it for future opportunities.

Benefits:

  • Company pension

Application question(s):

  • Do you have the legal right to work in the UK without requiring visa sponsorship now or in the future?
  • How many years of experience do you have in customer service, hospitality, guest relations or a similar role?
  • Are you available to work flexible shifts, including evenings, weekends and public holidays?

Experience:

  • Customer assistant : 3 years (required)

Language:

  • English and Italian and French or Spanish (required)

Work authorisation:

  • Regno Unito (required)

Work Location: In person

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